Boost Mobile
📡 Internet & Cable · San Antonio
total experiences
replied on google
Most reported issues
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Experiences
Employee falsified payment amount and upgraded plan without consent
Business reply on Google
Hi jen med, Thank you for visiting our Boost Mobile in San Antonio TX. We apologize for your negative experience. This is not the level of service we strive to provide and we take your feedback seriously. We will address these issues with our staff and work towards improving our services. Please reach out to us directly at boostcustomerexperience@boostmobile.com.
Phone not paid off after 90 days as promised
Business reply on Google
We apologize for your negative experience. This is not the level of service we strive to provide and we take your feedback seriously. We will address these issues with our staff and work towards improving our services. Please reach out to us directly at boostcustomerexperience@boostmobile.com.
Company continued to bill customer after cancellation and waiving fees
Staff refused to help with phone issue, told customer to call support.
Staff member was rude and unhelpful over the phone.