Buffalo Wild Wings
🍽️ Restaurants · Missoula
total experiences
replied on google
Most reported issues
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Experiences
Delivery driver was hostile and made the customer feel unsafe
Business reply on Google
Your safety is our absolute highest priority, and we are so sorry for the distressing experience you had, Jacki. We are routing this directly to our upper management team to ensure your situation is handled properly.
Staff used customer order information to stalk them on social media.
Appetizers were never served after an hour of waiting
Business reply on Google
We're glad our team took care of you well at first, but we're aiming for consistency every time you walk through our doors, Gio. We're sorry your order wasn't up to our standards. We'll be sharing this with the appropriate team to ensure it's looked into.
Food was delayed, cold, and prepared with incorrect ingredients.
Business reply on Google
Your food should be hot, fresh, and served right away, Myles. We’re sorry we fumbled on quality and speed during your visit. We appreciate the feedback and will make sure it’s shared with the right team.
The chili fries were served without the chili topping.
Business reply on Google
We want to provide great value to our fans-clearly we missed the mark on consistency and quality. We’re so sorry your meal wasn't up to our standard. This is not the kind of experience we want for our fans. Thank you for your honest feedback and we’ll be passing this along to the appropriate team to ensure it’s looked into.
customers were ignored and received no service after waiting fifteen minutes
Business reply on Google
Hi chris C. We’re sorry to hear about this and appreciate you sharing your feedback. Please complete the 'Reach Out' form at the bottom of https://www.buffalowildwings.com/faq/ so we can assist you further.
Excessive wait time for food and uncomfortable seating arrangements.
Business reply on Google
Hey Tayler Jensen. We really appreciate you letting us know, and we apologize for the inconvenience. Please take a moment to fill out the 'Reach Out' form at the bottom of https://www.buffalowildwings.com/faq/ so our team can follow up and help resolve this.
Staff failed to greet or serve the customer for twenty minutes.
Call-in orders experience excessive wait times at the restaurant.
Staff ignored customer and failed to include ordered side items.
Poor service, long wait times, and low quality food preparation.
incomplete order and poor food quality
long wait times and dirty tables in the dining area
Business reply on Google
Hey Chris. Thanks for letting us know about this, we are very sorry. Please fill out the form at the bottom of buffalowildwings.com/faq where it says 'Orders & Visits' if you don’t mind so we can make it right for you.
staff failed to seat or serve customers for thirty minutes
Business reply on Google
Hey Jennifer. Thanks for letting us know about this, we are very sorry. Please fill out the form at the bottom of buffalowildwings.com/faq where it says 'Orders & Visits' if you don’t mind so we can make it right for you.
Long wait times and poor staff attitude
Business reply on Google
Hey Desiree. Thanks for letting us know about this, we are very sorry about the poor service you had with us. Please fill out the form at the bottom of buffalowildwings.com/faq where it says 'Orders & Visits' so we can make it right for you.
Restaurant repeatedly failed to include ordered food items in sealed bags.
Business reply on Google
Hey Joseph. Thanks for letting us know about this, we are very sorry. Please fill out the form at the bottom of buffalowildwings.com/faq where it says 'Orders & Visits' if you don’t mind so we can make it right for you.
The boneless wings were served with insufficient sauce.
Business reply on Google
Hey Kylie. Thanks for letting us know about this, we are very sorry. Please fill out the form at the bottom of buffalowildwings.com/faq where it says 'Orders & Visits' if you don’t mind so we can make it right for you.
Slow service, missing items, and poor cleanliness in the restaurant.
Waitress provided poor service and failed to return cash change.
Business reply on Google
Hey Kimberly. Thanks for letting us know about this, we are very sorry about the poor service you had with us. Please fill out the form at the bottom of buffalowildwings.com/faq where it says 'Orders & Visits' so we can make it right for you.
The menu does not display prices for alcoholic beverages.