Buffalo Wild Wings
🍽️ Restaurants · Newark
total experiences
replied on google
Most reported issues
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Experiences
Staff refused to change the television channel for a customer.
Business reply on Google
This isn't the gameday experience we want for you, Zoha. We understand how frustrating this must have been, especially with your concerns not being fully addressed or understood. We'll be sharing this with the appropriate team to ensure it's looked into.
Rude staff, cold food, missing items, and excessive wait times.
Business reply on Google
This isn't the fan experience we want for you, Dior. We're sorry your meal and the overall service fell short of our standards during your visit. We'll be reviewing this with our team to ensure it's looked into.
staff failed to provide service to customers seated in a corner
Business reply on Google
Our team should always be at the top of their game, and it sounds like we missed the mark on hospitality and overall service during your visit, Ron. We’re sorry for the experience and we’ll be sharing this with the appropriate team to ensure it's looked into.
Incomplete order with poor quality food and incorrect sauce preparation.
Business reply on Google
Any food from our menu should be hot, fresh, and served just right—anything less is a loss. We’re sorry your meal wasn’t up to our standards during your visit, Michael. We’ll be passing this along to the appropriate team to ensure it’s looked into.
Customer experienced a forty minute wait for their food order.
The food was served cold and the service was poor.
The wings have excessive breading and the fries are overcooked.
The restaurant served stale fries and wings with feathers attached.
Business reply on Google
Hey Nell. We apologize for the food you received…thanks for letting us know. Please fill out the form at the bottom of buffalowildwings.com/faq where it says 'Orders & Visits' so we can make it right for you.
The waiter provided poor service and slow food delivery.
Business reply on Google
Hey Viswa. Thanks for letting us know about this, we are very sorry. Please fill out the form at the bottom of buffalowildwings.com/faq where it says 'Orders & Visits' if you don’t mind so we can make it right for you.
Cold food served twice and incorrect charges on the final bill.
Business reply on Google
Hey Stephen. Thanks for letting us know about this, we are very sorry. Please fill out the form at the bottom of buffalowildwings.com/faq where it says 'Orders & Visits' if you don’t mind so we can make it right for you.
Server neglected customers and pressured them to leave during a game.
Business reply on Google
Hey Brian. Thanks for letting us know about this, we are very sorry. Please fill out the form at the bottom of buffalowildwings.com/faq where it says 'Orders & Visits' if you don’t mind so we can make it right for you.
Front desk staff displayed rude and unwelcoming behavior.
Business reply on Google
Hey Bhargav. Thanks for letting us know about this, we are very sorry about the poor service you had with us. Please fill out the form at the bottom of buffalowildwings.com/faq where it says 'Orders & Visits' so we can make it right for you.
The chicken nachos lacked chicken and the wings were hard.
Business reply on Google
Hey Mamatha. We're sorry to hear you had a negative experience with one of our locations. Please fill out the form at the bottom of buffalowildwings.com/faq where it says 'Orders & Visits' and we will address with the team.
long wait time for food and poor customer service
Business reply on Google
Hey Gina. We're sorry to hear you had a negative experience with one of our locations. Please fill out the form at the bottom of buffalowildwings.com/faq where it says 'Orders & Visits' and we will address with the team.
The wings were overcooked and prepared with incorrect sauce and toppings.
Business reply on Google
Hey Alexis. We apologize for the food you received…thanks for letting us know. Please fill out the form at the bottom of buffalowildwings.com/faq where it says 'Orders & Visits' so we can make it right for you.
poor food portioning, improper cooking, and disorganized service timing
Business reply on Google
Hey there. Thanks for letting us know about this, we are very sorry. Please fill out the form at the bottom of BuffaloWildWings.com/FAQ where it says 'Orders & Visits' if you don’t mind so we can make it right for you.
Poor food quality and long wait times due to kitchen processes
Business reply on Google
Hey John. We're sorry to hear you had a negative experience with one of our locations. Please fill out the form at the bottom of BuffaloWildWings.com/FAQ where it says 'Orders & Visits' and we will address with the team.
Long wait time and incorrect order received without sauce
Business reply on Google
Hey Pavan. We're sorry to hear you had a negative experience with one of our locations. Please fill out the form at the bottom of BuffaloWildWings.com/FAQ where it says 'Orders & Visits' and we will address with the team.
Incorrect order and poor staff handling of food quality concerns.
Business reply on Google
Hey Bria. Thanks for letting us know about this, we are very sorry. Please fill out the form at the bottom of BuffaloWildWings.com/FAQ where it says 'Orders & Visits' if you don’t mind so we can make it right for you.
unfriendly staff and uneven application of dry rub on wings
Business reply on Google
Hey Tony. Thanks for letting us know about this, we are very sorry. Please fill out the form at the bottom of BuffaloWildWings.com/FAQ where it says 'Orders & Visits' if you don’t mind so we can make it right for you.