Buffalo Wild Wings

🍽️ Restaurants · Pearl City

20

total experiences

75%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

WorstCustomer ServiceFrom Google Reviews
Jul 6, 2026

Poor service and low quality food at Buffalo Wild Wings

Business reply on Google

This isn't the fan experience we want for you, Alonso. We're sorry your meal and the overall service fell short of our standards during your visit. We'll be reviewing this with our team internally.

WorstCustomer ServiceFrom Google Reviews
May 18, 2026

Long wait times for seating and lack of table service.

Business reply on Google

We know that when you're here for the food, every second counts. We’re sorry we fumbled on the speed and overall service during your visit, Wenonah. We want to get back in the win column with you. We appreciate the feedback and will make sure it’s shared with the right team.

WorstCustomer ServiceFrom Google Reviews
Jan 19, 2026

Poor customer service and long wait times for food.

Business reply on Google

Hey there. Thanks for the feedback! Hope to see you again soon!

WorstCustomer ServiceFrom Google Reviews
Dec 19, 2025

Poor service and stale food at Buffalo Wild Wings

WorstCustomer ServiceFrom Google Reviews
Nov 17, 2025

staff ignored customers for twenty minutes after seating

WorstBilling & ChargesFrom Google Reviews
Aug 10, 2025

Staff failed to accurately separate checks for a large group.

WorstCustomer ServiceFrom Google Reviews
Jul 13, 2025

Slow service, missing food, and uncomfortable temperature in the restaurant.

Business reply on Google

Hey Maya. Thanks for letting us know about this, we are very sorry. Please fill out the form at the bottom of buffalowildwings.com/faq where it says 'Orders & Visits' if you don’t mind so we can make it right for you.

WorstCleanliness & HygieneFrom Google Reviews
Jun 16, 2025

The restaurant has poor service and unsanitary bathroom conditions.

Business reply on Google

Hey there. We're sorry to hear you had a negative experience with one of our locations. Please fill out the form at the bottom of buffalowildwings.com/faq where it says 'Orders & Visits' and we will address with the team.

WorstCustomer ServiceFrom Google Reviews
Jun 16, 2025

Poor service, incorrect portion sizes, and cold food quality.

Business reply on Google

Hey Carlos. Thanks for letting us know about this, we are very sorry. Please fill out the form at the bottom of buffalowildwings.com/faq where it says 'Orders & Visits' if you don’t mind so we can make it right for you.

WorstBilling & ChargesFrom Google Reviews
Apr 6, 2025

Slow service, cold food, and unexpected charges for dipping sauces.

Business reply on Google

Hey Jack. We're sorry to hear you had a negative experience with one of our locations. Please fill out the form at the bottom of buffalowildwings.com/faq where it says 'Orders & Visits' and we will address with the team.

WorstStaff BehaviorFrom Google Reviews
Jan 13, 2025

Hostess was rude and unprofessional to the group upon arrival.

Business reply on Google

Hey Bryan. We're sorry to hear you had a negative experience with one of our locations. Please fill out the form at the bottom of buffalowildwings.com/faq where it says 'Orders & Visits' and we will address with the team.

WorstProduct / Service QualityFrom Google Reviews
Aug 22, 2024

The garden salad served was soggy and not fresh.

Business reply on Google

Hey Liza. Thanks for letting us know about this, we are very sorry. Please fill out the form at the bottom of buffalowildwings.com/faq where it says 'Orders & Visits' if you don’t mind so we can make it right for you.

WorstCustomer ServiceFrom Google Reviews
Nov 11, 2023

Inattentive staff, missing order items, and cold food served.

Business reply on Google

Hey there. We're sorry to hear you had a negative experience with one of our locations. Please fill out the form at the bottom of buffalowildwings.com/faq where it says 'Orders & Visits' and we will address with the team.

WorstBilling & ChargesFrom Google Reviews
Apr 10, 2023

Menu prices do not match the final bill and food quality issues.

Business reply on Google

Hey Louis. Thanks for letting us know about this, we are very sorry. Please fill out the form at the bottom of buffalowildwings.com/faq where it says 'Orders & Visits' if you don’t mind so we can make it right for you.

WorstProduct / Service QualityFrom Google Reviews
Feb 25, 2023

wings delivered plain without sauces or seasonings applied

Business reply on Google

Hey Alicia. Thanks for letting us know about this, we are very sorry. Please fill out the form at the bottom of buffalowildwings.com/faq where it says 'Orders & Visits' if you don’t mind so we can make it right for you.

WorstCustomer ServiceFrom Google Reviews
Aug 28, 2022

Poor food quality and inattentive service from the staff.

Business reply on Google

Hey Marisa. We're sorry to hear you had a negative experience with one of our locations. Please fill out the form at the bottom of BuffaloWildWings.com/FAQ where it says 'Orders & Visits' and we will address with the team.

WorstProduct / Service QualityFrom Google Reviews
Nov 14, 2021

To-go wing orders are consistently missing the requested sauce.

WorstWait & DelaysFrom Google Reviews
Jun 23, 2021

Order was not ready at the scheduled pickup time

Business reply on Google

Hey Joseph. We're sorry to hear you had a negative experience with one of our locations. Please fill out the form at the bottom of BuffaloWildWings.com/FAQ where it says 'Orders & Visits' and we will address with the team.

WorstProduct / Service QualityFrom Google Reviews
Oct 27, 2020

The salad was missing ingredients and the bean patty was burnt.

Business reply on Google

Hey Jessica. We apologize for the food you received…thanks for letting us know. Please fill out the form at the bottom of BuffaloWildWings.com/FAQ where it says 'Orders & Visits' so we can make it right for you.

WorstCustomer ServiceFrom Google Reviews
Dec 18, 2017

Incorrect food order served cold with poor staff attitude