Burger King

🍽️ Restaurants · Lansing

20

total experiences

0%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

WorstWait & DelaysFrom Google Reviews
23 days ago

customer left due to excessive wait time and lack of service

WorstProduct / Service QualityFrom Google Reviews
Aug 25, 2026

The chicken sandwich was prepared with insufficient ingredients.

WorstProduct / Service QualityFrom Google Reviews
Aug 3, 2026

Incorrect order, stale food, missing items, and refusal to remake order.

WorstProduct / Service QualityFrom Google Reviews
Jul 29, 2026

The restaurant repeatedly served incorrect food items.

WorstStaff BehaviorFrom Google Reviews
Jul 24, 2026

The drive-thru staff member provided poor customer service.

WorstCustomer ServiceFrom Google Reviews
Jul 13, 2026

Dirty dining room and staff ignored customers to prioritize drive-thru.

WorstCustomer ServiceFrom Google Reviews
Jul 10, 2026

Cold food and poor customer service from staff

WorstWait & DelaysFrom Google Reviews
Jul 8, 2026

Long wait times for ordering and receiving food

WorstWait & DelaysFrom Google Reviews
Jun 3, 2026

Excessive wait time resulted in cold food being served.

WorstStaff BehaviorFrom Google Reviews
May 25, 2026

Staff refused to assist with app order issues and refund requests.

WorstCustomer ServiceFrom Google Reviews
May 6, 2026

The drive-thru order was prepared incorrectly despite multiple confirmations.

WorstWait & DelaysFrom Google Reviews
Apr 15, 2026

Long wait times and lack of staff effort

WorstTechnical IssueFrom Google Reviews
Apr 14, 2026

Frequent system outages preventing food service

WorstCustomer ServiceFrom Google Reviews
Apr 8, 2026

Slow service, long wait times, and incorrect food orders.

WorstStaff BehaviorFrom Google Reviews
Apr 3, 2026

Incorrect order and unprofessional staff behavior resulted in no refund.

WorstWait & DelaysFrom Google Reviews
Feb 26, 2026

Order was left sitting out while staff prioritized cleaning over service.

WorstStaff BehaviorFrom Google Reviews
Feb 23, 2026

Staff were rude and the order was prepared incorrectly.

WorstCustomer ServiceFrom Google Reviews
Aug 13, 2025

Lobby closed early and previous history of food poisoning reported.

WorstProduct / Service QualityFrom Google Reviews
Mar 17, 2025

Incorrect order items and poor food preparation quality

WorstCustomer ServiceFrom Google Reviews
Mar 15, 2022

Poor service, unavailable menu items, and unhygienic food quality.