Burger King

🍽️ Restaurants · Springfield

19

total experiences

0%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

WorstCustomer ServiceFrom Google Reviews
Dec 8, 2025

Manager refused to sell menu items individually at the drive-thru window.

WorstProduct / Service QualityFrom Google Reviews
May 19, 2025

Inadequate cup lids caused spilled milkshakes in the customer's vehicle.

WorstStaff BehaviorFrom Google Reviews
Apr 17, 2025

Staff at the drive-thru were rude to the customer.

WorstProduct / Service QualityFrom Google Reviews
Aug 29, 2024

The burger served was overcooked, hard, and lacked flavor.

WorstCustomer ServiceFrom Google Reviews
May 31, 2023

Staff ignored customers to engage in personal conversation.

WorstWait & DelaysFrom Google Reviews
Nov 6, 2022

Long wait time due to poor order prioritization and understaffing

WorstProduct / Service QualityFrom Google Reviews
May 2, 2022

The burger was burnt and the nuggets tasted like rancid oil.

WorstProduct / Service QualityFrom Google Reviews
Feb 28, 2022

The food served was inedible due to old cooking oil.

WorstProduct / Service QualityFrom Google Reviews
Sep 4, 2021

The food served was cold and the staff were inattentive.

WorstCustomer ServiceFrom Google Reviews
Apr 4, 2021

customer orders have been incorrect multiple times

WorstCustomer ServiceFrom Google Reviews
Dec 4, 2020

Rude staff and cold food served to customers

WorstCleanliness & HygieneFrom Google Reviews
Sep 11, 2020

staff failed to follow sanitation and mask protocols

WorstWait & DelaysFrom Google Reviews
May 21, 2020

Excessive wait times due to poor management and staff responsiveness.

WorstCustomer ServiceFrom Google Reviews
Apr 10, 2020

Staff refused to serve a customer at the restaurant

WorstCustomer ServiceFrom Google Reviews
Aug 24, 2019

Long wait times and incorrect food order received

WorstCustomer ServiceFrom Google Reviews
Aug 13, 2019

Staff repeatedly failed to follow dietary restriction instructions.

WorstProduct / Service QualityFrom Google Reviews
Jul 7, 2019

Incorrect order received with poor quality food items.

WorstProduct / Service QualityFrom Google Reviews
Nov 29, 2017

Mozzarella sticks were cold and old with leaking sauce packaging.

WorstCleanliness & HygieneFrom Google Reviews
Sep 27, 2017

The restaurant is dirty, outdated, and lacks proper cleaning of tables.