Caribou Coffee
🍽️ Restaurants · Eau Claire
total experiences
replied on google
Most reported issues
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Experiences
The business requests tips before the customer receives their order.
The coffee order was prepared incorrectly despite specific instructions.
Long wait times and poor quality of coffee drinks.
Business reply on Google
We are sorry to hear you didn't have a great experience at our store. Can you email us at customerrelations@cariboucoffee.com so we can follow up with you? Please provide your Caribou Perks account information if you're a member. Thank you!
The drive-thru employee was rude and unprofessional during the transaction.
Business reply on Google
We are sorry to hear you didn't have a great experience at our store. Can you email us at customerrelations@cariboucoffee.com with the details about your visit alongside your Caribou Perks account information so we can better understand your rating and follow up with you? Thank you!
Excessive ice in iced beverages
Business reply on Google
We are sorry to hear you didn't have a great experience at our store. Can you email us at customerrelations@cariboucoffee.com with the details about your visit alongside your Caribou Perks account information so we can better understand your rating and follow up with you? Thank you!
Unauthorized charges occurred after using a credit card at the location.
Business reply on Google
We are sorry to hear you didn't have a great experience at our store. Can you email us at customerrelations@cariboucoffee.com with the details about your visit alongside your Perks information so we can follow up with you? Thank you!