Caribou Coffee
🍽️ Restaurants · Moorcroft
total experiences
replied on google
Most reported issues
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Experiences
Staff member was rude to customer when asked about service availability.
Business reply on Google
We are sorry to hear you didn't have a great experience at our store. Can you email us at customerrelations@cariboucoffee.com so we can follow up with you? Please provide your Caribou Perks account information if you're a member. Thank you!
Staff ignored customer to socialize and provided rude service.
Business reply on Google
We are sorry to hear you didn't have a great experience at our store. Can you email us at customerrelations@cariboucoffee.com so we can follow up with you? Please provide your Caribou Perks account information if you're a member. Thank you!
The coffee is pre-made and lacks non-dairy options.
staff refused to sell product and walked away from the counter
Business reply on Google
We are sorry to hear you didn't have a great experience at our store. Can you email us at customerrelations@cariboucoffee.com so we can follow up with you? Please provide your Caribou Perks account information if you're a member. Thank you!
Barista refused to correct an order error without re-joining the line.
Business reply on Google
We are sorry to hear you didn't have a great experience at our store. Can you email us at customerrelations@cariboucoffee.com so we can follow up with you? Please provide your Caribou Perks account information if you're a member. Thank you!
inaccurate operating hours listed on app and google
Business reply on Google
We are sorry to hear you didn't have a great experience at our store. Can you email us at customerrelations@cariboucoffee.com so we can follow up with you? Please provide your Caribou Perks account information if you're a member. Thank you!
The barista was rude and short with the customer's family.
Business reply on Google
Hi Kira Kline, We are sorry to hear about your experience at our store. Our Customer Relations team would like to follow up with you and assist you with this. Please email customerrelations@cariboucoffee.com with details of your experience. Thank you!
Staff member refused to prepare coffee for the customer.
Business reply on Google
Hi there! We are sorry to hear about your experience at our store. Our Customer Relations team would like to follow up with you and assist you with this. Please email customerrelations@cariboucoffee.com with details of your experience. Thank you!
Staff member refused to make coffee and was rude to customer.
Business reply on Google
Hi there! We are sorry to hear about your experience at our store. Our Customer Relations team would like to follow up with you and assist you with this. Please email customerrelations@cariboucoffee.com with details of your experience. Thank you!
The staff provided rude customer service and gave dirty looks.
Business reply on Google
Hi there! We are sorry to hear about your experience at our store. Our Customer Relations team would like to follow up with you and assist you with this. Please email customerrelations@cariboucoffee.com with details of your experience. Thank you!
customer waited ten minutes for staff to take an order
Business reply on Google
Thanks for letting us know about your visit, John. We will be following up with this location to address what happened. If you would like to send us an email at customerrelations@cariboucoffee.com with the location you visited and the details of your experience we would love to help!