Caribou Coffee

🍽️ Restaurants · Stillwater

5

total experiences

80%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

WorstCustomer ServiceFrom Google Reviews
Sep 20, 2022

The coffee shop frequently provides incorrect or incomplete food and drink orders.

Business reply on Google

Hi there! We are sorry to hear about your experience at our store. Our Customer Relations team would like to follow up with you and assist you with this. Please email customerrelations@cariboucoffee.com with details of your experience. Thank you!

Very BadProduct / Service QualityFrom Google Reviews
Apr 4, 2022

customer experienced illness after consuming a beverage

Business reply on Google

Hi there! We're sorry to hear about your visit to our store. Our Customer Relations team would like to help you with this. Please email them at customerrelations@cariboucoffee.com with details about your visit so we can assist you further. Thank you!

BadProduct / Service QualityFrom Google Reviews
Jan 25, 2022

The coffee quality was disappointing and the tea latte was subpar.

Business reply on Google

Thanks for letting us know about your visit. We are sorry to hear your drink wasn’t great. If you would like to send us an email at customerrelations@cariboucoffee.com with the location you visited and the details of your experience we would love to help!

WorstCustomer ServiceFrom Google Reviews
Feb 25, 2020

Staff failed to follow dietary substitution requests for milk.

Business reply on Google

Thank you for reaching out to us and we are sorry to hear about your experience, Adi. We will be following up with this location to address what happened. If you would like to send us an email at customerrelations@cariboucoffee.com with the location you visited and the details of your experience we would be happy to assist you. Thank you again.

WorstProduct / Service QualityFrom Google Reviews
Nov 7, 2017

The caramel latte was watered down and lacked flavor.