Carl's Jr.
🍽️ Restaurants · Albuquerque
total experiences
replied on google
Most reported issues
AI-classified. Tap a category to filter the experiences below.
Experiences
Staff member was rude and dismissive to customers
Staff ignored customer at the drive-thru window
Business reply on Google
Hi ムの刀乙ムレ乇乙, we’re sad to hear that we didn’t meet our standard of service during your visit. We'd like the chance to learn more about your experience and follow up with you. Please connect with us by copy and pasting this link into your web browser: https://carlsjr.info/3usaPms?115393325
The burger quality was extremely poor and unsatisfactory.
Business reply on Google
Hi Issac, we're unhappy to hear that you were not pleased with your recent experience at our Albuquerque restaurant. So that we may better serve you, please share more information about your visit at the link below: https://carlsjr.info/3usaPms?113923680
Inconsistent food quality and frequent drive-thru closures due to staffing issues.
Business reply on Google
Hi Kody, we're unhappy to hear that you were not pleased with your recent experience at our Albuquerque restaurant. So that we may better serve you, please share more information about your visit at the link below: https://carlsjr.info/3usaPms?113114249
The food had insufficient gravy and a poor baking soda taste.
Business reply on Google
Charles, we’re sorry we failed to meet your expectations. Please copy and paste this link into your web browser: https://carlsjr.info/3usaPms?113073562 , so that we can get a little more information and follow up with you.
The restaurant served the incorrect order and poor quality food.
Business reply on Google
Hi Turnkey, we're unhappy to hear that you were not pleased with your recent experience at our Albuquerque restaurant. So that we may better serve you, please share more information about your visit at the link below: https://carlsjr.info/3usaPms?112439550
Incorrect order received after long wait times and poor staff communication
Business reply on Google
Richard, we’re sorry we failed to meet your expectations. Please copy and paste this link into your web browser: https://carlsjr.info/3usaPms?111591071 , so that we can get a little more information and follow up with you.
Employee displayed rude behavior and poor customer service.
Business reply on Google
We're disappointed to hear that you were not happy with your recent experience Taukekhan. We would like to learn more so that we can improve and follow up with you. Please copy and paste this link into your web browser so we can get more information: https://carlsjr.info/3usaPms?111545709
Burger ingredients were missing and the cheese was not melted.
Business reply on Google
We're disappointed to hear that you were not happy with your recent experience Shamshad. We would like to learn more so that we can improve and follow up with you. Please copy and paste this link into your web browser so we can get more information: https://carlsjr.info/3usaPms?106220065
Staff provided an incomplete order and displayed poor customer service.
Business reply on Google
Hi SKY, we’re sad to hear that we didn’t meet our standard of service during your visit. We'd like the chance to learn more about your experience and follow up with you. Please connect with us by copy and pasting this link into your web browser: https://carlsjr.info/3usaPms?105393638
unprofessional staff behavior and incorrect, poorly prepared food order
Business reply on Google
Andrew, we’re sorry we failed to meet your expectations. Please copy and paste this link into your web browser: https://carlsjr.info/3usaPms?102551937 , so that we can get a little more information and follow up with you.
Excessive drive thru wait times and failure to fulfill order.
Business reply on Google
Hi C, we're unhappy to hear that you were not pleased with your recent experience at our Albuquerque restaurant. So that we may better serve you, please share more information about your visit at the link below: https://carlsjr.info/3usaPms?88612315
Staff provided the incorrect order after a long wait time.
Business reply on Google
Hi Sean, we're unhappy to hear that you were not pleased with your recent experience at our Albuquerque restaurant. So that we may better serve you, please share more information about your visit at the link below: https://carlsjr.info/3usaPms?101003694
The burger patty was thin and the food was served cold.
Business reply on Google
We're disappointed to hear that you were not happy with your recent experience Russ. We would like to learn more so that we can improve and follow up with you. Please copy and paste this link into your web browser so we can get more information: https://carlsjr.info/3usaPms?94870471
The sandwich presentation was poor and did not meet quality standards.
Business reply on Google
Hi Rejane, we're unhappy to hear that you were not pleased with your recent experience at our restaurant. So that we may better serve you, please share more information about your visit at the link below: https://carlsjr.info/3usaPms?89435198
Incorrect order preparation and rude staff interaction regarding a refund.
Rude staff and poor communication regarding order completion
Food served was burnt and appeared old.
Incorrect item served and long wait time for meal
Incorrect food orders and poor management handling of customer complaints