Carl's Jr.
🍽️ Restaurants · Eagle River
total experiences
replied on google
Most reported issues
AI-classified. Tap a category to filter the experiences below.
Experiences
Staff failed to accurately process order and could not correct errors.
Business reply on Google
Hi Jessica, we're unhappy to hear that you were not pleased with your recent experience at our EAGLE RIVER restaurant. So that we may better serve you, please share more information about your visit at the link below: https://carlsjr.info/3usaPms?120788016
Slow service and unfriendly staff caused long wait times for food.
Business reply on Google
Hi Corey, we're unhappy to hear that you were not pleased with your recent experience at our EAGLE RIVER restaurant. So that we may better serve you, please share more information about your visit at the link below: https://carlsjr.info/3usaPms?120131064
Staff were unprofessional and neglected to fulfill the drive-thru order correctly.
Business reply on Google
Hi Lucas, we're unhappy to hear that you were not pleased with your recent experience at our EAGLE RIVER restaurant. So that we may better serve you, please share more information about your visit at the link below: https://carlsjr.info/3usaPms?118315119
The fries were stale and the burgers were excessively salted.
Business reply on Google
Hi name, we’re sad to hear that we didn’t meet our standard of service during your visit. We'd like the chance to learn more about your experience and follow up with you. Please connect with us by copy and pasting this link into your web browser: https://carlsjr.info/3usaPms?115987427
The restaurant frequently provides incorrect food orders.
Business reply on Google
Hanna, we’re sorry we failed to meet your expectations. Please copy and paste this link into your web browser: https://carlsjr.info/3usaPms?115200271 , so that we can get a little more information and follow up with you.
The burger served was cold and did not match the menu.
Business reply on Google
We're disappointed to hear that you were not happy with your recent experience Michael. We would like to learn more so that we can improve and follow up with you. Please copy and paste this link into your web browser so we can get more information: https://carlsjr.info/3usaPms?111591698
excessive wait times and inaccurate business hours
Business reply on Google
Hi Bill, we're unhappy to hear that you were not pleased with your recent experience at our EAGLE RIVER restaurant. So that we may better serve you, please share more information about your visit at the link below: https://carlsjr.info/3usaPms?96206169
Food was smashed, over-salted, and service was slow and rude.
Business reply on Google
Hi Azariah, we’re sad to hear that we didn’t meet our standard of service during your visit. We'd like the chance to learn more about your experience and follow up with you. Please connect with us by copy and pasting this link into your web browser: https://carlsjr.info/3usaPms?102712825
Slow service, long wait times, and poor food quality.
Business reply on Google
Hi TheFarmer, we’re sad to hear that we didn’t meet our standard of service during your visit. We'd like the chance to learn more about your experience and follow up with you. Please connect with us by copy and pasting this link into your web browser: https://carlsjr.info/3usaPms?102712828
incorrect billing and missing items in drive thru order
Business reply on Google
Carol, we’re sorry we failed to meet your expectations. Please copy and paste this link into your web browser: https://carlsjr.info/3usaPms?102712829 , so that we can get a little more information and follow up with you.
The manager was rude to the customer at the drive-thru.
Business reply on Google
Hi Yoshida, we’re sad to hear that we didn’t meet our standard of service during your visit. We'd like the chance to learn more about your experience and follow up with you. Please connect with us by copy and pasting this link into your web browser: https://carlsjr.info/3usaPms?96502628
Food quality issues caused physical illness and poor service was experienced.
Business reply on Google
We're disappointed to hear that you were not happy with your recent experience Diana. We would like to learn more so that we can improve and follow up with you. Please copy and paste this link into your web browser so we can get more information: https://carlsjr.info/3usaPms?96351389
offensive advertising posters displayed on restaurant windows
Business reply on Google
Hi Becky, we’re sad to hear that we didn’t meet our standard of service during your visit. We'd like the chance to learn more about your experience and follow up with you. Please connect with us by copy and pasting this link into your web browser: https://carlsjr.info/3usaPms?96254233
Long wait times, rude staff, and incorrect cold food order.
Business reply on Google
Hi James, we're unhappy to hear that you were not pleased with your recent experience at our restaurant. So that we may better serve you, please share more information about your visit at the link below: https://carlsjr.info/3usaPms?90914217
Incorrect billing charges and poor food quality received in drive thru.
Business reply on Google
Marcus, we’re sorry we failed to meet your expectations. Please copy and paste this link into your web browser: https://carlsjr.info/3usaPms?80558676 , so that we can get a little more information and follow up with you.
The food served is consistently cold, stale, and poor quality.
food served with bite marks causing illness
Business reply on Google
Hi Courtney Rogers, We’re sorry that your experience did not match your expectations. Please help us to improve by providing more information so we can try to make it right. We can be reached at contactus.ckefeedback.com/USA/?Sourcetype=Social.
Long wait times and incorrect order preparation by staff.
Business reply on Google
Hi Christina, We’re sorry that your experience did not match your expectations. Please help us to improve by providing more information so we can try to make it right. We can be reached at contactus.ckefeedback.com/USA/?Sourcetype=Social.
The burger was prepared incorrectly with missing ingredients.
Business reply on Google
Hi Raj Bhangu, Thank you for the great review! Hope to see you again soon!
Excessive sauce made the meal almost inedible.