Carl's Jr.
🍽️ Restaurants · Green River
total experiences
replied on google
Most reported issues
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Experiences
Long wait time, missing items, and poor staff service.
Business reply on Google
Hi Sean, we’re sad to hear that we didn’t meet our standard of service during your visit. We'd like the chance to learn more about your experience and follow up with you. Please connect with us by copy and pasting this link into your web browser: https://carlsjr.info/3usaPms?121065650
Staff was rude and provided an incorrect, poorly packaged order.
Business reply on Google
We're disappointed to hear that you were not happy with your recent experience Tomas. We would like to learn more so that we can improve and follow up with you. Please copy and paste this link into your web browser so we can get more information: https://carlsjr.info/3usaPms?119945757
Manager handled food without changing gloves after touching her face.
Business reply on Google
We're disappointed to hear that you were not happy with your recent experience Stephanie. We would like to learn more so that we can improve and follow up with you. Please copy and paste this link into your web browser so we can get more information: https://carlsjr.info/3usaPms?119899450
Customer contracted salmonella poisoning from a chicken sandwich.
staff abandoned post and ignored customer for extended wait time
Business reply on Google
Hi Oleksandr, we’re sad to hear that we didn’t meet our standard of service during your visit. We'd like the chance to learn more about your experience and follow up with you. Please connect with us by copy and pasting this link into your web browser: https://carlsjr.info/3usaPms?118076531
Kiosk order was not fulfilled despite long wait time
Business reply on Google
M, we’re sorry we failed to meet your expectations. Please copy and paste this link into your web browser: https://carlsjr.info/3usaPms?117978261 , so that we can get a little more information and follow up with you.
Restaurant frequently out of menu items and performs maintenance during peak hours.
Business reply on Google
Hi Ivy, we're unhappy to hear that you were not pleased with your recent experience at our Green River restaurant. So that we may better serve you, please share more information about your visit at the link below: https://carlsjr.info/3usaPms?111839230
customers experienced severe food poisoning after eating at the restaurant
Business reply on Google
Hi Jody, we’re sad to hear that we didn’t meet our standard of service during your visit. We'd like the chance to learn more about your experience and follow up with you. Please connect with us by copy and pasting this link into your web browser: https://carlsjr.info/3usaPms?110023049
The restaurant prepared the burger incorrectly with unwanted sauce.
Business reply on Google
Espen, we’re sorry we failed to meet your expectations. Please copy and paste this link into your web browser: https://carlsjr.info/3usaPms?108330999 , so that we can get a little more information and follow up with you.
Poor service, long wait times, cold food, and unsanitary restaurant conditions.
Business reply on Google
We're disappointed to hear that you were not happy with your recent experience Brenda. We would like to learn more so that we can improve and follow up with you. Please copy and paste this link into your web browser so we can get more information: https://carlsjr.info/3usaPms?107409435
Understaffing caused long wait times and poor service efficiency.
Business reply on Google
Hi BigJ, we're unhappy to hear that you were not pleased with your recent experience at our Green River restaurant. So that we may better serve you, please share more information about your visit at the link below: https://carlsjr.info/3usaPms?103318230
The meal did not include the advertised items and staff was rude.
Business reply on Google
Phillip, we’re sorry we failed to meet your expectations. Please copy and paste this link into your web browser: https://carlsjr.info/3usaPms?80620534 , so that we can get a little more information and follow up with you.
The chicken sandwich was poor quality and could not be returned.
Incorrect burger order served cold with potential food safety concerns
unprofessional staff behavior and incorrect, poor quality food order
Poor service, dirty tables, and cold food quality issues.
Business reply on Google
Hi Marteisha Kirk, We’re sorry that your experience did not match your expectations. Please help us to improve by providing more information so we can try to make it right. We can be reached at contactus.ckefeedback.com/USA/?Sourcetype=Social.
The food quality was poor and unsatisfactory.
Business reply on Google
Hi Luis González, We’re sorry that your experience did not match your expectations. Please help us to improve by providing more information so we can try to make it right. We can be reached at contactus.ckefeedback.com/USA/?Sourcetype=Social.