Carl's Jr.
🍽️ Restaurants · Honolulu
total experiences
replied on google
Most reported issues
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Experiences
Understaffed restaurant located inside a gas station with no drive-thru.
Business reply on Google
We're disappointed to hear that you were not happy with your recent experience Brittany. We would like to learn more so that we can improve and follow up with you. Please copy and paste this link into your web browser so we can get more information: https://carlsjr.info/3usaPms?118119686
The restaurant refused to refund missing items from a delivery order.
Business reply on Google
Chris, we’re sorry we failed to meet your expectations. Please copy and paste this link into your web browser: https://carlsjr.info/3usaPms?112992371 , so that we can get a little more information and follow up with you.
The burger patty appeared discolored and had an unusual texture.
Business reply on Google
We're disappointed to hear that you were not happy with your recent experience Jackie. We would like to learn more so that we can improve and follow up with you. Please copy and paste this link into your web browser so we can get more information: https://carlsjr.info/3usaPms?88127828
Online order was incorrect and food quality did not meet standards.
Business reply on Google
We're disappointed to hear that you were not happy with your recent experience Brittany. We would like to learn more so that we can improve and follow up with you. Please copy and paste this link into your web browser so we can get more information: https://carlsjr.info/3usaPms?82099941
staff refused to provide ranch dressing due to online ordering limitations
Business reply on Google
Hi Barbara, we're unhappy to hear that you were not pleased with your recent experience at our Honolulu restaurant. So that we may better serve you, please share more information about your visit at the link below: https://carlsjr.info/3usaPms?81604539
Employees are rude and charging extra for condiments without authorization.
The business closes earlier than the posted operating hours.
The burger served was of extremely poor quality.
Business reply on Google
Hi Jasmine Brown, We’re sorry that your experience did not match your expectations. Please help us to improve by providing more information so we can try to make it right. We can be reached at contactus.ckefeedback.com/USA/?Sourcetype=Social.
Staff are rude and the menu is incomplete.
online ordering is unavailable and staff are unresponsive to phone calls
Customer alleges discriminatory treatment by staff regarding order verification process.
Customer received single patty burgers instead of double patties
The restaurant refused to accept a digital coupon.
Regular burgers are unavailable before 10:30 AM.
The restaurant does not serve biscuits for breakfast.