Carl's Jr.
🍽️ Restaurants · Las Vegas
total experiences
replied on google
Most reported issues
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Experiences
frequent order errors including raw meat, missing items, and cold food
Business reply on Google
Hi Tessy, we’re sad to hear that we didn’t meet our standard of service during your visit. We'd like the chance to learn more about your experience and follow up with you. Please connect with us by copy and pasting this link into your web browser: https://carlsjr.info/3usaPms?119897373
The men's restroom is extremely unsanitary and foul-smelling.
customer became ill after eating cold, flavorless hamburgers
Business reply on Google
Hi Julian, we're unhappy to hear that you were not pleased with your recent experience at our Las Vegas restaurant. So that we may better serve you, please share more information about your visit at the link below: https://carlsjr.info/3usaPms?116575721
The order was incorrect and contained unwanted ingredients.
Business reply on Google
Hi Christina, we're unhappy to hear that you were not pleased with your recent experience at our Las Vegas restaurant. So that we may better serve you, please share more information about your visit at the link below: https://carlsjr.info/3usaPms?115199682
The business was closed despite advertising 24-hour service.
Business reply on Google
Hi Haziq, we’re sad to hear that we didn’t meet our standard of service during your visit. We'd like the chance to learn more about your experience and follow up with you. Please connect with us by copy and pasting this link into your web browser: https://carlsjr.info/3usaPms?107909738
Staff provided false information about system status to avoid taking orders.
Business reply on Google
Colleen, we’re sorry we failed to meet your expectations. Please copy and paste this link into your web browser: https://carlsjr.info/3usaPms?106046894 , so that we can get a little more information and follow up with you.
employees ignored the drive through to talk to each other
Business reply on Google
We're disappointed to hear that you were not happy with your recent experience Katie. We would like to learn more so that we can improve and follow up with you. Please copy and paste this link into your web browser so we can get more information: https://carlsjr.info/3usaPms?105440626
The burger was served cold and the service felt unwelcoming.
Business reply on Google
Hi Cocinando, we're unhappy to hear that you were not pleased with your recent experience at our Las Vegas restaurant. So that we may better serve you, please share more information about your visit at the link below: https://carlsjr.info/3usaPms?102762738
The business is not open 24 hours as advertised.
Business reply on Google
Hi Gregory, we're unhappy to hear that you were not pleased with your recent experience at our Las Vegas restaurant. So that we may better serve you, please share more information about your visit at the link below: https://carlsjr.info/3usaPms?100916459
Staff ignored customer at the drive-through window.
Business reply on Google
We're disappointed to hear that you were not happy with your recent experience Kan. We would like to learn more so that we can improve and follow up with you. Please copy and paste this link into your web browser so we can get more information: https://carlsjr.info/3usaPms?96809795
Food was never delivered and the store refused to provide assistance.
Business reply on Google
LaToya, we’re sorry we failed to meet your expectations. Please copy and paste this link into your web browser: https://carlsjr.info/3usaPms?94181791 , so that we can get a little more information and follow up with you.
Drinks are watered down and staff provided poor customer service.
Business reply on Google
We're disappointed to hear that you were not happy with your recent experience Narly. We would like to learn more so that we can improve and follow up with you. Please copy and paste this link into your web browser so we can get more information: https://carlsjr.info/3usaPms?87428065
The drive-through employee displayed a poor attitude and bad service.
Staff repeatedly failed to provide correct or properly cooked food items.
Staff refused to correct an incorrect order despite receipt verification.
Business reply on Google
Hi Nat V, We’re sorry that your experience did not match your expectations. Please help us to improve by providing more information so we can try to make it right. We can be reached at contactus.ckefeedback.com/USA/?Sourcetype=Social.
Excessive wait time despite no other customers present.
Staff behavior and order accuracy issues at Carl's Jr.
Customer charged twenty-five cents for ketchup on a burger.
Drive-thru orders are consistently prepared incorrectly.
Incomplete and cold food order received from drive thru.