Carl's Jr.

🍽️ Restaurants · Oklahoma City

20

total experiences

20%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

WorstCleanliness & HygieneFrom Google Reviews
Jul 19, 2026

Unsanitary bathroom, sloppy food, empty soda machines, and high indoor temperature.

WorstOtherFrom Google Reviews
Jul 11, 2026

The restaurant discontinued a specific promotional menu item.

WorstProduct / Service QualityFrom Google Reviews
Oct 4, 2025

The burgers are no longer charbroiled and taste like microwaved patties.

Business reply on Google

Hi Robert, we're unhappy to hear that you were not pleased with your recent experience at our OKLAHOMA CITY restaurant. So that we may better serve you, please share more information about your visit at the link below: https://carlsjr.info/3usaPms?106779936

WorstCustomer ServiceFrom Google Reviews
Jun 14, 2025

inconsistent business hours and lack of communication from staff

Business reply on Google

Hi scott, we’re sad to hear that we didn’t meet our standard of service during your visit. We'd like the chance to learn more about your experience and follow up with you. Please connect with us by copy and pasting this link into your web browser: https://carlsjr.info/3usaPms?101571636

WorstRefund & ReturnFrom Google Reviews
Apr 8, 2025

Incorrect order and refusal to provide full refund or manager name

Business reply on Google

We're disappointed to hear that you were not happy with your recent experience Wes. We would like to learn more so that we can improve and follow up with you. Please copy and paste this link into your web browser so we can get more information: https://carlsjr.info/3usaPms?98890168

WorstProduct / Service QualityFrom Google Reviews
Jan 15, 2025

The fries served were cold and overpriced.

Business reply on Google

We're disappointed to hear that you were not happy with your recent experience German. We would like to learn more so that we can improve and follow up with you. Please copy and paste this link into your web browser so we can get more information: https://carlsjr.info/3usaPms?95014057

WorstCustomer ServiceFrom Google Reviews
Sep 10, 2023

Rewards program not accepted and staff provided poor service

WorstProduct / Service QualityFrom Google Reviews
Jul 3, 2023

customer experienced food poisoning after eating a western bacon cheeseburger

WorstStaff BehaviorFrom Google Reviews
Jun 22, 2022

Unprofessional manager behavior and poor food quality.

WorstStaff BehaviorFrom Google Reviews
Jun 22, 2022

Manager was rude and the food tasted like fish

WorstCustomer ServiceFrom Google Reviews
Feb 8, 2022

Staff refused to accommodate a standard custom order request.

WorstCustomer ServiceFrom Google Reviews
Jul 24, 2021

Incorrect order and lack of response to customer service inquiries.

WorstCustomer ServiceFrom Google Reviews
Jul 14, 2021

Employee interrupted the customer and rushed the drive-through order process.

WorstProduct / Service QualityFrom Google Reviews
Dec 24, 2020

The restaurant served spoiled tomatoes and low quality lettuce.

WorstProduct / Service QualityFrom Google Reviews
Sep 20, 2020

Incorrect order received and food quality was poor.

WorstBilling & ChargesFrom Google Reviews
Jun 2, 2020

Staff refused to honor coupon and provided confusing pricing information.

WorstCustomer ServiceFrom Google Reviews
Jul 14, 2019

repeated errors in food order preparation and poor staff service

WorstCustomer ServiceFrom Google Reviews
Apr 12, 2019

The restaurant failed to prepare the order correctly despite multiple confirmations.

WorstCustomer ServiceFrom Google Reviews
Jan 5, 2019

Poor customer service, malfunctioning soda machines, and unhygienic food preparation.

WorstProduct / Service QualityFrom Google Reviews
Nov 23, 2017

The burger was damaged and missing requested ingredients.