Carl's Jr.
🍽️ Restaurants · Portland
total experiences
replied on google
Most reported issues
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Experiences
Staff overcharged for items and refused to provide a refund.
Business reply on Google
Hi Chance, we’re sad to hear that we didn’t meet our standard of service during your visit. We'd like the chance to learn more about your experience and follow up with you. Please connect with us by copy and pasting this link into your web browser: https://carlsjr.info/3usaPms?119715814
Rude drive-thru staff and cold, hard fries served.
Business reply on Google
Hi hannah, we’re sad to hear that we didn’t meet our standard of service during your visit. We'd like the chance to learn more about your experience and follow up with you. Please connect with us by copy and pasting this link into your web browser: https://carlsjr.info/3usaPms?109896197
Staff frequently forgets drinks for delivery orders.
Business reply on Google
Hi Marketta, we’re sad to hear that we didn’t meet our standard of service during your visit. We'd like the chance to learn more about your experience and follow up with you. Please connect with us by copy and pasting this link into your web browser: https://carlsjr.info/3usaPms?107409363
Staff ignored customers at the counter to prioritize drive-thru orders.
Business reply on Google
Hi Andrew, we're unhappy to hear that you were not pleased with your recent experience at our Portland restaurant. So that we may better serve you, please share more information about your visit at the link below: https://carlsjr.info/3usaPms?100748806
Poorly assembled burgers with messy packaging and missing napkins.
Business reply on Google
We're disappointed to hear that you were not happy with your recent experience My. We would like to learn more so that we can improve and follow up with you. Please copy and paste this link into your web browser so we can get more information: https://carlsjr.info/3usaPms?100039060
onion rings and zucchini were poor quality and tasted off
undercooked chicken served and rude staff behavior
Business reply on Google
Andrea, we’re sorry we failed to meet your expectations. Please copy and paste this link into your web browser: https://carlsjr.info/3usaPms?95951710 , so that we can get a little more information and follow up with you.
The food was cold and appeared to be improperly prepared.
Business reply on Google
Hi Seein, we’re sad to hear that we didn’t meet our standard of service during your visit. We'd like the chance to learn more about your experience and follow up with you. Please connect with us by copy and pasting this link into your web browser: https://carlsjr.info/3usaPms?76640505
The chicken sandwich was poor quality and caused physical discomfort.
Staff member was rude and attempted to charge for missing sauce.
Incorrect food items provided and refusal to offer full refund
The breakfast biscuits served were stale and inedible.
Business reply on Google
Hi Matt Turentine, We’re sorry that your experience did not match your expectations. Please help us to improve by providing more information so we can try to make it right. We can be reached at contactus.ckefeedback.com/USA/?Sourcetype=Social.
The chicken sandwich had an unappealing, rubbery texture.
Business reply on Google
Hi Jade, We’re sorry that your experience did not match your expectations. Please help us to improve by providing more information so we can try to make it right. We can be reached at contactus.ckefeedback.com/USA/?Sourcetype=Social.
received cold food and incorrect order items
Restaurant closed earlier than posted hours despite staff being present.
The menu prices have increased significantly compared to competitors.
The restaurant repeatedly failed to include ordered items in the bag.
The burger patties served are smaller than the advertised size.
employees served previously handled food to customers
Excessive drive-through wait time resulted in no food for the customer.