Carl's Jr.
🍽️ Restaurants · Vancouver
total experiences
replied on google
Most reported issues
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Experiences
Long wait time and incorrect, poor quality food items received.
Business reply on Google
Hi Lissa, we're unhappy to hear that you were not pleased with your recent experience at our Vancouver restaurant. So that we may better serve you, please share more information about your visit at the link below: https://carlsjr.info/3usaPms?115843181
Poor food quality and hygiene caused physical illness after long wait.
Business reply on Google
Thank you so much for the review, Barry. We see there are some areas where we need to improve. Please connect with us by copy and pasting this link into your web browser: https://carlsjr.info/3usaPms?115798936
The food tasted like it was cooked in old grease.
Business reply on Google
Hi Paula, we're unhappy to hear that you were not pleased with your recent experience at our Vancouver restaurant. So that we may better serve you, please share more information about your visit at the link below: https://carlsjr.info/3usaPms?112173056
Incorrect order preparation and poor staff service with unclean dining area.
Business reply on Google
Hi Rachel, we're unhappy to hear that you were not pleased with your recent experience at our Vancouver restaurant. So that we may better serve you, please share more information about your visit at the link below: https://carlsjr.info/3usaPms?110808610
Burgers were dry and poorly prepared with communication issues at ordering.
Business reply on Google
Hi Tia, we’re sad to hear that we didn’t meet our standard of service during your visit. We'd like the chance to learn more about your experience and follow up with you. Please connect with us by copy and pasting this link into your web browser: https://carlsjr.info/3usaPms?109003850
The burger patties and fries had poor taste and texture.
Business reply on Google
Hi T, we’re sad to hear that we didn’t meet our standard of service during your visit. We'd like the chance to learn more about your experience and follow up with you. Please connect with us by copy and pasting this link into your web browser: https://carlsjr.info/3usaPms?105659811
Staff failed to follow specific dietary instructions regarding cheese.
Business reply on Google
Rory, we’re sorry we failed to meet your expectations. Please copy and paste this link into your web browser: https://carlsjr.info/3usaPms?104354080 , so that we can get a little more information and follow up with you.
The restaurant has early closing hours and unresponsive phone service.
App malfunctions and staff fail to resolve point redemption issues.