CAVA
🍽️ Restaurants · Baton Rouge
total experiences
replied on google
Most reported issues
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Experiences
The steak in the salad was excessively fatty and inedible.
Business reply on Google
Hi Jenni, we appreciate you giving us a chance and letting us know where we can improve. Serving delicious food that helps more people eat well and live well starts with making sure every meal is prepared with care and meets our standards. Please visit support.cava.com as soon as possible and tell us more about your experience so we can follow up directly.
online orders are consistently not ready at the scheduled pickup time
Business reply on Google
Thank you for sharing your feedback with us, Abrielle. We always aim to be prompt and efficient, but it looks like we missed the mark for you during your recent visits. Please share more about your experiences at support.cava.com so we can address your concerns directly. Your insights are important to us as we work on improving our service.
Staff member was unprofessional and aggressive toward a customer.
Business reply on Google
Hi Karson, thank you for sharing your experience. We want every guest to feel welcomed and treated with respect throughout their visit, and we take concerns about service interactions seriously. Please share more details at support.cava.com so we can better understand what happened and follow up with you directly.
The salad portion size was insufficient for the price paid.
Staff refused to take order and website orders were incorrect
Employee provided inadequate portion sizes and displayed a hostile attitude.
Staff member displayed poor body language and did not respond.
The portion sizes provided were insufficient and inconsistent.
Employee displayed unprofessional and rude behavior toward a coworker and customers.
Staff refused to bag food and treated customer with condescension.
The employee displayed a rude attitude toward customers during service.
Mobile orders frequently contain incorrect items or missing components.
Online orders are consistently not ready at the promised time.
Inconsistent portion sizes and inaccurate calorie tracking for online orders.
Missing food items and poor quality of ingredients in the bowl.
portion sizes for meals and bowls have decreased significantly
Inconsistent and excessive pricing for a veggie bowl
Staff ignored customers and provided insufficient portion sizes.
Staff provides insufficient portion sizes for the price charged