CAVA
🍽️ Restaurants · Boston
total experiences
replied on google
Most reported issues
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Experiences
The restaurant provides insufficient portion sizes for the price paid.
Cashier was distracted by phone and provided poor customer service.
Staff member threatened a customer with a knife.
Business reply on Google
Hi Aashish, we’re concerned to hear about your experience and want to ensure your safety. Please reach out to our team at support.cava.com so we can follow up directly and make things right.
Staff ignores customers and delays order preparation during lunch pickups.
delivery delayed significantly due to staff inefficiency and driver issues
Incomplete order resulted in financial loss for the customer.
Delayed order fulfillment and missing portion of paid extra protein.
Excessive wait times and poor management of online order fulfillment.
The restaurant consistently provides small portion sizes for the price paid.
Staff refused service and ignored customers shortly before closing time.
Online orders are incomplete and the location closes before posted hours.
The customer was served raw chicken and uncooked lentils.
undercooked food, malfunctioning soda machine, and rude staff
Staff refused to fulfill a scheduled order during pickup hours.
Staff member was rude and shamed customer for their order choice.
Mobile order was delayed, incorrect, and had small portions.
Presence of cockroaches and significant delays in order fulfillment.
The restaurant closed early and refused to fulfill a pickup order.
The restaurant provided incorrect ingredients and missing items in the order.