CAVA

🍽️ Restaurants · Greenwich

19

total experiences

16%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

WorstCustomer ServiceFrom Google Reviews
Apr 21, 2026

Inconsistent food quality and poor management at this location

WorstProduct / Service QualityFrom Google Reviews
Apr 1, 2026

The food order was incorrect and the quality was poor.

WorstCustomer ServiceFrom Google Reviews
Dec 9, 2025

The customer service and phone support are inadequate.

WorstProduct / Service QualityFrom Google Reviews
Nov 5, 2025

Online orders are consistently prepared incorrectly.

WorstDelivery & ShippingFrom Google Reviews
Sep 29, 2025

Multiple items were missing from the online delivery order.

WorstStaff BehaviorFrom Google Reviews
Jun 27, 2025

Staff displayed unprofessional behavior and lacked menu items.

WorstCustomer ServiceFrom Google Reviews
Oct 9, 2024

online order was not prepared and ingredients were missing

WorstCleanliness & HygieneFrom Google Reviews
Oct 2, 2023

Unsanitary store conditions and poorly prepared, messy food.

WorstStaff BehaviorFrom Google Reviews
Apr 15, 2023

Staff member exhibits unprofessional behavior and refuses to complete customer orders.

WorstCustomer ServiceFrom Google Reviews
Jan 19, 2023

Inconsistent portion sizes and missing items in orders.

WorstProduct / Service QualityFrom Google Reviews
Dec 1, 2022

Customer experienced food poisoning after consuming lamb meatballs.

WorstCustomer ServiceFrom Google Reviews
Apr 26, 2022

Incomplete order and unhelpful staff response regarding missing items.

WorstProduct / Service QualityFrom Google Reviews
Dec 15, 2021

The food served was spoiled, burnt, and of poor quality.

WorstProduct / Service QualityFrom Google Reviews
Dec 2, 2021

A metal staple was found inside the food.

WorstProduct / Service QualityFrom Google Reviews
Dec 1, 2021

The rice was undercooked and the order was missing items.

WorstCustomer ServiceFrom Google Reviews
Apr 10, 2021

Inconsistent inventory and frequent errors with curbside order fulfillment.

WorstProduct / Service QualityFrom Google Reviews
Dec 21, 2020

The salad ingredients were old and the pita bread was stale.

Business reply on Google

Hi Mersy, thanks for the review. We're very sorry to hear that our team dropped the ball with regards to the food served to youβ€”we'll be sure to pass this message along internally to be addressed. We hope you'll join us again soon for a much improved experience. In the meantime, if you need any further assistance, please don't hesitate to reach out to us at hello@cava.com.

WorstCustomer ServiceFrom Google Reviews
Oct 17, 2018

Staff accused customer of theft and provided an incorrect food order.

Business reply on Google

Hi Camilo β€” thank you for taking time out of your day to bring this to our attention. We're very sorry to hear about today's ordering experience. Could you please email us at hello@cava.com so that we learn more, as well as make it up to you? Thanks!

WorstCustomer ServiceFrom Google Reviews
Jul 3, 2018

Staff members are inattentive and unfriendly toward customers.

Business reply on Google

Hi Sarah, we are so sorry about this experience. Please email us at hello@cava.com to further discuss this issueβ€”we'd love to make things right!