CAVA
🍽️ Restaurants · Jersey City
total experiences
replied on google
Most reported issues
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Experiences
employee was rude and aggressive regarding a hair in the food
Business reply on Google
Hi Isabel, we’re concerned to hear this and take food quality issues very seriously. Please contact our team at support.cava.com so we can investigate and work with you to resolve this promptly.
Delivery order contained missing ingredients, poor portions, and foreign plastic debris.
poor food quality and rude staff behavior
Staff failed to inform customer about missing ingredients during wait time.
The order was missing most of the requested ingredients.
A cockroach was found in the food service area.
Business reply on Google
Hi Thomas, we’re concerned to hear this and take food quality issues very seriously. Please contact our team at support.cava.com so we can investigate and work with you to resolve this promptly.
Staff member was rude and failed to provide customer assistance.
customer charged twice due to system failure and denied food
The food quality and portion size were unsatisfactory.
The delivered food portion size was significantly smaller than expected.
The restaurant provided the incorrect type of rice for the meal.
undercooked rice, missing ingredients, and poor food quality
Half of the order was missing and the store is unresponsive.
The steak served in the pita was tough and inedible.
The portion size is insufficient relative to the price.
Delivery order arrived with missing ingredients and insufficient portion sizes.
The takeout order was missing multiple ingredients and the chicken.
Metal wire found in food caused injury to customer mouth
The order was prepared incorrectly and was inedible.
unprofessional and rude behavior from the staff