Charlotte Tech Repair
💻 Tech Services · Charlotte
total experiences
replied on google
Most reported issues
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Experiences
Technician damaged console and replaced computer parts with inferior components.
Technicians failed to repair overheating console and provided inaccurate diagnostic…
Technician failed to perform basic troubleshooting steps on the motherboard.
Front camera became blurry after screen repair service
Business reply on Google
Hi! Sorry to hear that you are having issues with your camera, we are more than happy to check the issue out for you and get it resolved. We are open tomorrow from 11am to 7pm Saturday if you would like to have it checked for free. Please feel free to call us on (980) 446-0767 if you have any questions and we'll be more than happy to help! Thanks
Incorrect color installed, NFC functionality broken, and new screen scratches.
Replacement screen is lagging and not configured correctly
Laptop damaged further during repair and excessive delays occurred.
Technicians failed to perform requested hardware swaps multiple times.
Computer is non-functional after a failed fan replacement service.
Staff falsely claimed the device was infested with roaches.
Screen replacement caused battery, display, and Face ID malfunctions.
Business allegedly stole property and damaged console during attempted repair.
The customer service and repair quality were unsatisfactory.
prolonged delays and failure to recover data from external hard drive
Unauthorized repair shop used non-genuine parts and refused a refund.
Business installed non-genuine parts and refused to provide a refund.
Repair shop provided counterfeit screen and refused warranty refund
Staff provided poor customer service and were rude regarding warranty claims.
Replacement phone back cracked immediately and store requested additional payment