Chase Bank

πŸ’³ Finance & Insurance Β· Brooklyn

19

total experiences

0%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

WorstCustomer ServiceFrom Google Reviews
Jun 7, 2026

Staff member refused to open account despite valid documentation.

WorstStaff BehaviorFrom Google Reviews
Apr 25, 2026

The bank staff provided rude and unprofessional customer service.

WorstWait & DelaysFrom Google Reviews
Apr 3, 2026

Long wait times due to limited teller and machine availability.

WorstCustomer ServiceFrom Google Reviews
Mar 12, 2026

Bank staff demonstrated poor customer service and lacked professional manners.

WorstWait & DelaysFrom Google Reviews
Jan 20, 2026

The bank branch has long wait times due to understaffing.

WorstCustomer ServiceFrom Google Reviews
Dec 20, 2025

Bank staff refused to process a withdrawal despite valid identification provided.

WorstStaff BehaviorFrom Google Reviews
Oct 7, 2025

Security guard refused to assist with ATM door access

WorstCustomer ServiceFrom Google Reviews
Sep 24, 2025

Bank refused to verify or cash a valid Chase check

WorstStaff BehaviorFrom Google Reviews
Jul 7, 2025

Staff are unhelpful and unavailable during business hours.

WorstStaff BehaviorFrom Google Reviews
May 18, 2025

Bank employee made unprofessional and judgmental comments about customer financial status.

WorstWait & DelaysFrom Google Reviews
May 12, 2025

The business failed to honor a scheduled appointment time.

WorstStaff BehaviorFrom Google Reviews
Apr 12, 2025

staff members were disrespectful to clients

WorstStaff BehaviorFrom Google Reviews
Mar 29, 2025

Bank staff made unprofessional and rude comments during account opening.

WorstTechnical IssueFrom Google Reviews
Mar 3, 2025

ATMs are frequently non-functional at this branch location.

WorstWait & DelaysFrom Google Reviews
Feb 13, 2025

Long wait times and insufficient staffing at the bank branch

WorstCustomer ServiceFrom Google Reviews
Nov 5, 2024

Long wait times and non-functional ATM with unhelpful staff assistance.

WorstWait & DelaysFrom Google Reviews
Oct 3, 2024

Long wait times due to insufficient staffing at the bank branch.

WorstCustomer ServiceFrom Google Reviews
Aug 1, 2024

Reduced branch size and limited ATM availability cause customer inconvenience.

WorstCustomer ServiceFrom Google Reviews
Jul 9, 2024

Insufficient and frequently broken ATM access at new bank location.