Chase Bank

Customer is dissatisfied with the bank and plans to close the account.

Banker was demeaning and unhelpful to a potential new customer.

Bank charged fees without notification and refused full refund

Staff refused to open a business account and took another customer

Customer waited 45 minutes and was not seen by a banker

Scheduled meeting canceled without notice after 45-minute wait

Staff refused to change name on account, claiming marriage certificate was invalid

Bank clerk refused to update account name with valid marriage certificate

Bank staff were impolite and had a bad attitude

Denied access to account funds due to alleged racial discrimination

Bank allowed car to be towed and sided with towing company

Customer was denied service after being told to come in

Bank put account on hold due to alleged fraud after check deposit

Bank refused service and canceled appointment for new account

Bank refused to open account without appointment despite staff availability

Staff ignored customer having issues with ATM

Customer closing account due to recurring issues at branch.

Bank refused to notarize a handwritten claim form due to blank space

Bank refused notarization for long-time customer due to other party's bank

Banker was uncooperative and hostile when asked complex questions