Chase Bank

Staff member provided false information regarding account fund availability.

Staff failed to honor appointment and provided poor customer service.

Staff and security harassed a customer for filming on public property.

Bank refused cash withdrawal due to lack of physical debit card

The outdoor ATM is slow and lacks modern features.

Bank staff refused to assist with opening a new account.

inconsistent staff turnover and unreliable banking support for small businesses

Bank refused to provide change for a credit card holder

Bank staff unable to provide information regarding currency conversion services.

Bank allegedly withheld funds and failed to verify check deposits.

The bank branch had no teller available to cash a check.

Long wait times due to understaffing and inactive management.

insufficient staffing levels during peak lunch hours

The bank charges excessive fees to customers.

Customer reports excessive transaction fees and poor phone support experiences.