Chase Bank

πŸ’³ Finance & Insurance Β· Miami

16

total experiences

0%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

WorstTechnical IssueFrom Google Reviews
Aug 11, 2026

ATM machines are frequently non-functional at this location

WorstCustomer ServiceFrom Google Reviews
Jul 10, 2026

Staff failed to honor scheduled appointment and ignored follow-up calls.

WorstStaff BehaviorFrom Google Reviews
Feb 18, 2026

The branch staff provided poor and incompetent service.

WorstCustomer ServiceFrom Google Reviews
Aug 7, 2025

Staff refused to open a bank account without an online appointment.

WorstCustomer ServiceFrom Google Reviews
Dec 20, 2022

Bank staff refused service due to closing time and staffing limitations.

WorstTechnical IssueFrom Google Reviews
Aug 11, 2021

ATM malfunctioned during deposit and funds are currently inaccessible

WorstCustomer ServiceFrom Google Reviews
Dec 30, 2019

The bank removed the drive-thru and blocked the back entrance.

WorstStaff BehaviorFrom Google Reviews
Nov 14, 2018

Staff members were idle while customers waited in line.

WorstCustomer ServiceFrom Google Reviews
May 24, 2018

Long wait times and unprofessional, rude staff behavior.

WorstWait & DelaysFrom Google Reviews
Jul 25, 2017

Excessive wait time due to inefficient staff management and prioritization.

WorstWait & DelaysFrom Google Reviews
Nov 28, 2016

excessive wait times and lack of staff efficiency at bank branch

WorstCustomer ServiceFrom Google Reviews
Sep 29, 2016

Long wait times and unhelpful, rushed customer service staff.

WorstCustomer ServiceFrom Google Reviews
Sep 29, 2016

staff failed to assist with opening a business account

WorstCustomer ServiceFrom Google Reviews
Aug 19, 2016

Bank refused to cash a check or accept a deposit.

WorstCustomer ServiceFrom Google Reviews
Jul 21, 2016

The bank does not answer phone calls.

WorstStaff BehaviorFrom Google Reviews
Jul 9, 2016

Staff refused to open an account before closing time.