π³ Finance & Insurance Β· San Francisco
total experiences
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ATMs are not working at any location
Branch manager provided horrible service for five weeks
Unprofessional staff and manager unable to handle a simple task
Security guard was rude and unprofessional to customer
Teller became agitated over multiple business deposits
Long wait time with no assistance or clear queue system
Credit card not activated despite counter visit and staff assurance.
Bank made customer wait, then refused service before closing time
Bank staff made errors on two wire transfers, causing significant delay.
Unkind and unhelpful staff in branch
Manager refused to assist customer and was unwelcoming