Chase Bank

Bank closed account without explanation

Branch unable to resolve issue that another branch could

Staff was rude and unaccommodating to customer's disability

ATM malfunctioning for cash deposits

Bank refused to provide an Arabic interpreter

Bank staff unhelpful with new account address confirmation

Manager failed to waive safe deposit box fee as promised

Snobby staff gave terrible service

Bank teller was rude and threw customer's card and ID

ATM inaccessible after hours due to faulty card reader

Slow service and staff not wearing masks

Unable to resolve issue over the phone, required branch visit

Bank hours listed incorrectly

Branch manager refused to release veteran's disability direct deposit

Staff mishandled a fragile package despite being asked to label it.

Chase refuses to cancel a trip despite airline and hotel approval.

Bank account frozen and customer banned after alleged racial slur

Unhelpful and condescending staff at the bank branch

Unable to print document, forced to visit another branch

Bank denied mortgage modifications using false information and document manipulation