Chick-fil-A
🍽️ Restaurants · Baltimore
total experiences
replied on google
Most reported issues
AI-classified. Tap a category to filter the experiences below.
Experiences
The large fry order was only partially filled.
Customer experienced repeated harassment and discriminatory behavior from staff members.
Customer denied restroom access without a receipt.
The restaurant consistently forgets to include sauces in delivery orders.
Business reply on Google
Hi Kourtney. Thank you for your feedback. We apologize that the sauce was missing for your order and we would like to make this right. Please send us an email to provide more information: cfainnerharbor at gmail.com.
The restaurant frequently makes errors with customer orders.
Business reply on Google
Marcia Clay, we're thankful for your feedback. We can't undo what's been done, but we would like to learn more about your experience. Please email us and it'll be our pleasure to make this right. Send to cfainnerharbor at gmail.com ❤️
Long wait times and cold food served at the location
orders are consistently incorrect when placed in person or via delivery
Inconsistent portion sizes, long wait times, and lack of parking.
The food order had insufficient portion sizes and poor preparation.
A long strand of hair was found in the macaroni.
Business reply on Google
just Jai we're grateful for your feedback and we sincerely apologize that this happened. Please send us an email to cfainnerharbor @ gmail.com and we'll make it right.
The restaurant repeatedly provided incorrect food orders despite accurate receipts.
Incorrect order received and missing receipt prevented resolution
Business reply on Google
Marta, we're so sorry to hear that this was your experience. We appreciate you taking the time to share your feedback with us and we want to make it right. Please send us an email to cfainnerharbor at gmail.com and we hope to provide you with a better experience.
The restaurant consistently provides incorrect orders and forgets items.
Business reply on Google
Thanks for sharing your experience with us Kevin. We value our guests and their experience is important to us. Please send us an email to help us improve to: cfainneharbor at gmail.com.
The restaurant failed to include the requested amount of sauce.
Staff failed to include fries and manager was accusatory regarding order.
frequent order inaccuracies and poor food quality
Staff and manager were rude regarding order modification and seating.
Business reply on Google
brianna we apologize for your experience. A salad with no tomatoes isn't an impossible task and we're sorry it appeared this way. Please email us with your concerns so that we can make this right. cfainnerharbor at gmail .com
excessive wait times and frequent order inaccuracies
Business reply on Google
Fearless we apologize that we haven't been able to provide an efficient experience for you. Please know that we appreciate your feedback and would like to make this right. Please email us your concerns at cfainnerharbor at gmail .com
Staff ignored drink order and displayed poor hygiene in food area.