Chick-fil-A

🍽️ Restaurants · Columbia

20

total experiences

0%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

WorstRefund & ReturnFrom Google Reviews
Aug 24, 2026

Customer did not receive a refund for a cancelled mobile order.

WorstWait & DelaysFrom Google Reviews
Aug 18, 2026

Excessive wait time for mobile drive-thru orders

WorstCustomer ServiceFrom Google Reviews
Jul 17, 2026

The business was closed despite online hours stating it was open.

WorstCustomer ServiceFrom Google Reviews
Jul 11, 2026

The store is closed despite posted hours indicating it is open.

WorstTechnical IssueFrom Google Reviews
Jun 14, 2026

Inaccurate business hours listed on Google and the mobile app.

WorstWait & DelaysFrom Google Reviews
May 8, 2026

Customer waited twenty-five minutes for a single sandwich order.

WorstCustomer ServiceFrom Google Reviews
Apr 26, 2026

missing fries and inefficient drive-through service

WorstCustomer ServiceFrom Google Reviews
Feb 27, 2026

The food was served cold after an excessive wait time.

WorstCustomer ServiceFrom Google Reviews
Feb 12, 2026

Incomplete mobile order and unprofessional staff behavior at the drive-thru.

WorstCustomer ServiceFrom Google Reviews
Jan 30, 2026

Staff refused to provide a large cup for ice.

WorstWait & DelaysFrom Google Reviews
Nov 14, 2025

Excessive wait times and poor management oversight during mid-day service.

WorstProduct / Service QualityFrom Google Reviews
Jul 11, 2025

customer found hair in salad and received poor service from manager

WorstCleanliness & HygieneFrom Google Reviews
Feb 6, 2025

food item contained multiple strands of hair and appeared dirty

WorstProduct / Service QualityFrom Google Reviews
Nov 23, 2024

Incorrect order preparation and poor food quality on multiple attempts.

WorstProduct / Service QualityFrom Google Reviews
Jun 27, 2024

Improperly sealed soup lid caused a spill in the customer's vehicle.

WorstProduct / Service QualityFrom Google Reviews
Sep 16, 2022

Incorrect order received and hair found in food

WorstProduct / Service QualityFrom Google Reviews
May 21, 2022

The food served was cold and appeared to be reheated.

WorstCustomer ServiceFrom Google Reviews
Dec 21, 2021

The restaurant refuses service to customers arriving without a vehicle.

WorstProduct / Service QualityFrom Google Reviews
Dec 28, 2019

Incomplete food order and lack of response from customer support.

WorstCustomer ServiceFrom Google Reviews
Mar 7, 2018

frequent order inaccuracies and poor staff service at this location