Chick-fil-A

Excessive wait time for food order and unhelpful staff response.

excessive wait time for a simple mobile order

The chicken nuggets and fries were served at room temperature.

payment processed but manager refused to provide food

Employee was rude and rushed the customer during the ordering process.

Staff member was rude to a customer during the ordering process.

Long wait times, rushed service, and consistently cold food served.

poor parking lot accessibility and traffic flow design

The soda was flat and the sandwich ingredients were poor quality.

excessive wait time and incorrect order processing by staff

The restaurant location inside a mall is inconvenient.

The business supports organizations with controversial political and social stances.

App sent order to wrong store and manager refused to assist

The food quality did not meet the customer's expectations.

The food quality at the Penn Square location is poor.

Online delivery orders experience significant delays compared to in-store service.

Employee refused a second drink refill and provided incorrect policy information.