Chipotle Mexican Grill
🍽️ Restaurants · Little Rock
total experiences
replied on google
Most reported issues
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Experiences
Burrito contained mostly rice with insufficient meat for the price.
Business reply on Google
We're sorry you weren't able to get the perfect order, Taylor. If you don’t mind contacting us through our website, someone will be in touch with you directly:https://www.chipotle.com/contact-us
The restaurant tables, floors, and food line were not clean.
Business reply on Google
Hi Edna, we always want to maintain a clean, spotless environment and provide high-quality food, so we are concerned to hear about the conditions you experienced on your recent visits. If you don’t mind contacting us through our website, someone will be in touch with you directly: https://www.chipotle.com/contact-us
The restaurant was dirty and refused to serve available tortillas.
Business reply on Google
We should be firing on all cylinders and this is not the experience you should ever have at Chipotle. If you don’t mind contacting us through our website, someone will be in touch with you directly: https://www.chipotle.com/contact-us. Thank you for your feedback, Trey.
unsanitary restaurant conditions and cross-contamination of food
Business reply on Google
We're concerned to hear this, Naji. We'd like to look into this further and connect with you directly. Please reach out at https://www.chipotle.com/contact-us and someone will be in touch.
Unsanitary food preparation area and poor quality food ingredients.
Business reply on Google
We should be firing on all cylinders and this is not the experience you should ever have at Chipotle. If you don’t mind contacting us through our website, someone will be in touch with you directly: https://www.chipotle.com/contact-us. Thank you for your feedback, S.
Employee provides consistently small portion sizes during food service.
Business reply on Google
We're glad you loved the pristine of our restaurant, but we're so sorry about the portions with your meals, Haoming. We always strive to provide satisfaction with our meals, and we'd love to turn this one around. If you don’t mind contacting us through our website, someone will be in touch with you directly: https://www.chipotle.com/contact-us
Incorrect food items served that were too spicy for children.
Business reply on Google
Thanks for sharing your feedback. Reach out to us here: https://www.chipotle.com/contact-us so we can help.
Incorrect order received and poorly constructed burrito provided by staff.
Staff refused to remake a sloppily prepared food order.
Customer found a beetle in their burrito and received poor service.
Business reply on Google
This is concerning to hear - Would you mind reaching out at https://www.chipotle.com/contact-us so we can help make this right? -Michael
customer experienced food poisoning and observed unsanitary restaurant conditions
Business reply on Google
We’re concerned to hear this. Would you please share more here? https://www.chipotle.com/contact-us#report-an-experience -Chris
Foreign object found in food and missing order items
Poor food quality and unhygienic preparation area conditions.
Business reply on Google
Thanks for sharing your feedback. Reach out to us here: https://www.chipotle.com/contact-us so we can help.
System outage caused cancellation of a large group order without notification.
Inconsistent food quality, loud music, and dirty tables with poor service.
Business reply on Google
Thanks for sharing your feedback. Reach out to us here: https://www.chipotle.com/contact-us so we can help.
The food received was old and cold.
The steak in the bowl was frozen and staff refused assistance.
Business reply on Google
If you don’t mind contacting us through our website, someone will be in touch with you directly: https://www.chipotle.com/contact-us -Huda
Staff refused to provide uncontaminated food for a customer with celiac.
Business reply on Google
Will you please contact us at https://www.chipotle.com/contact-us#report-an-experience so we can follow up with you directly? -Alex
Stale steak and foreign object found in salad order