Chipotle Mexican Grill
🍽️ Restaurants · West Jordan
total experiences
replied on google
Most reported issues
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Experiences
The restaurant prepared the incorrect food item for the order.
Business reply on Google
We're sorry to hear about your experience, Randy. We understand how important it is to get your order right the first time. Please share more with us at https://www.chipotle.com/contact-us so someone can be in touch with you directly.
Employees at this location exhibit rude behavior and poor customer service.
Business reply on Google
We’re sorry to hear you didn't have the best experience with our team, Trevor. You should always expect great service from everyone at Chipotle. Please reach out to us at https://www.chipotle.com/contact-us so we can have our guest care team get in touch with you.
The portion sizes of the food bowls have decreased.
Business reply on Google
We're sorry to hear that our restaurant did not meet Chipotle's standards, William. Please share more with us at https://www.chipotle.com/contact-us so someone can be in touch with you directly.
The restaurant prepared the order incorrectly and provided inadequate compensation.
Business reply on Google
We're sorry to hear about this experience, Courtney. We will address this with the restaurant so the next time you visit will be a proper Chipotle experience. Let us know more details at https://www.chipotle.com/contact-us and someone will be in touch.
The restaurant repeatedly failed to provide the correct order items.
inconsistent portion sizes and unprofessional staff behavior
The restaurant provided significantly smaller portion sizes during a promotional event.
Poor service and cold food served at the restaurant.
Incomplete salad portion and increased prices
Portion sizes for online burrito orders are consistently too small.
insufficient food availability and poor staff attentiveness
Staff rushed service and made errors in the food order.
Customer did not receive the paid extra portion of protein.
Steak contained excessive fat and salad portion size was inadequate.
The burrito portion size was extremely small with minimal ingredients.
The business was closed during posted operating hours.