Chuck E. Cheese
🍽️ Restaurants · Medford
total experiences
replied on google
Most reported issues
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Experiences
Staff were rude regarding wristband usage and mandatory sock policy.
Business reply on Google
Thank you for sharing this with us, we apologize for your experience. Please click here to give us more details so we can share this with our corporate office, and they will work with the Medford team to make things right: http://bit.ly/2iZjLaT -Chuck E. Cheese
Excessive wait time for pizza caused the party to be cut short.
Business reply on Google
We are bummed to hear your experience wasn’t what you had hoped for! We’d like to let our Guest Relations team know about your experience. Please click here to share this and any other details: http://bit.ly/2iZjLaT -Chuck E. Cheese
Inconsistent enforcement of dress code and poor management response
Staff were inattentive due to phone use and served old pizza.
Business reply on Google
We are sorry about the service you received at our Medford Chuck E. Cheese. If you don’t mind, please share this and any additional details of your experience by filling out the form at http://bit.ly/2iZjLaT. This will allow us to better address the service issue with our local team. -Chuck E. Cheese
The pizza was poor quality and the french fries were burnt.
Business reply on Google
We're sorry to hear your meal wasn't what you had hoped for. Please click here to give us more details so we can share this with our Medford team and make things right: http://bit.ly/2iZjLaT - Chuck E. Cheese
Contaminated soda dispensed from the machine contained black particles.
Business reply on Google
We are bummed to hear your experience wasn’t what you had hoped for! We’d like to let our Guest Relations team know about your experience. Please click here to share this and any other details: http://bit.ly/2iZjLaT -Chuck E. Cheese
The business is expensive and has declined in quality.
Business reply on Google
We are bummed to hear your experience wasn’t what you had hoped for! We’d like to let our Guest Relations team know about your experience. Please click here to share this and any other details: http://bit.ly/2iZjLaT -Chuck E. Cheese
The buffalo wings are overpriced and the portion size is misleading.
Business reply on Google
We are bummed to hear your experience wasn’t what you had hoped for! We’d like to let our Guest Relations team know about your experience. Please click here to share this and any other details: http://bit.ly/2iZjLaT -Chuck E. Cheese
The food quality was poor and inedible for the children.
Business reply on Google
We're sorry to hear your meal wasn't what you had hoped for. Please click here to give us more details so we can share this with our Medford team and make things right: http://bit.ly/2iZjLaT - Chuck E. Cheese
Inadequate party accommodation for twins and poor staff availability.
Business reply on Google
We are sorry about the service you received at our Medford Chuck E. Cheese. If you don’t mind, please share this and any additional details of your experience by filling out the form at http://bit.ly/2iZjLaT. This will allow us to better address the service issue with our local team. -Chuck E. Cheese
The facility is too small with insufficient games.
Business reply on Google
Thank you for sharing this with us, we apologize for your experience. Please click here to give us more details so we can share this with our corporate office, and they will work with the Medford team to make things right: http://bit.ly/2iZjLaT -Chuck E. Cheese
Poor pizza quality and expensive hourly pricing for games
Business reply on Google
Thank you for sharing this with us, we apologize for your experience. Please click here to give us more details so we can share this with our corporate office, and they will work with the Medford team to make things right: http://bit.ly/2iZjLaT -Chuck E. Cheese
General manager exhibited rude and disrespectful behavior toward customers.
Business reply on Google
We are sorry about the service you received at our Medford Chuck E. Cheese. If you don’t mind, please share this and any additional details of your experience by filling out the form at http://bit.ly/2iZjLaT. This will allow us to better address the service issue with our local team. -Chuck E. Cheese
High pricing for limited arcade and trampoline facilities
Business reply on Google
We are bummed to hear your experience wasn’t what you had hoped for! We’d like to let our Guest Relations team know about your experience. Please click here to share this and any other details: http://bit.ly/2iZjLaT -Chuck E. Cheese
Long wait times and alleged racial profiling by entrance staff.
The facility was overcrowded and the staff were rude.
Business reply on Google
We are bummed to hear your experience wasn’t what you had hoped for! We’d like to let our Guest Relations team know about your experience. Please click here to share this and any other details: http://bit.ly/2iZjLaT -Chuck E. Cheese