Chuck E. Cheese
🍽️ Restaurants · Warwick
total experiences
replied on google
Most reported issues
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Experiences
Customer tripped on garbage and is trapped in the facility
Business reply on Google
We take pride in the appearance of our stores and apologize that our normal standard of cleanliness was not met. Please click here to give us more details so we can share this with our team and make things right: http://bit.ly/2iZjLaT - Chuck E. Cheese
Manager failed to provide information regarding a promotional birthday package offer.
Business reply on Google
Thank you for sharing this with us, we apologize for your experience. Please click here to give us more details so we can share this with our corporate office, and they will work with the Warwick team to make things right: http://bit.ly/2iZjLaT -Chuck E. Cheese
Physical assault by staff and unsanitary food handling practices reported.
Unsafe environment with abandoned box cutter and poor staff management.
Business reply on Google
We are bummed to hear your experience wasn’t what you had hoped for! We’d like to let our Guest Relations team know about your experience. Please click here to share this and any other details: http://bit.ly/2iZjLaT -Chuck E. Cheese
The business is overpriced compared to competitors.
Business reply on Google
We are bummed to hear your experience wasn’t what you had hoped for! We’d like to let our Guest Relations team know about your experience. Please click here to share this and any other details: http://bit.ly/2iZjLaT -Chuck E. Cheese
Many arcade games were broken and the experience was overpriced.
Business reply on Google
We are bummed to hear your experience wasn’t what you had hoped for! We’d like to let our Guest Relations team know about your experience. Please click here to share this and any other details: http://bit.ly/2iZjLaT -Chuck E. Cheese
The staff and management at this location are rude and unprofessional.
Business reply on Google
Thank you for sharing this with us, we apologize for your experience. Please click here to give us more details so we can share this with our corporate office, and they will work with the Warwick team to make things right: http://bit.ly/2iZjLaT -Chuck E. Cheese
Disorganized party service and unprofessional staff performance
Business reply on Google
We are sorry about the service you received at our Warwick Chuck E. Cheese. If you don’t mind, please share this and any additional details of your experience by filling out the form at http://bit.ly/2iZjLaT. This will allow us to better address the service issue with our local team. -Chuck E. Cheese
Additional jump fees and marijuana odor present in the facility.
Staff aggressively checked a crying child's wrist for security stamps.
Business reply on Google
We are bummed to hear your experience wasn’t what you had hoped for! We’d like to let our Guest Relations team know about your experience. Please click here to share this and any other details: http://bit.ly/2iZjLaT -Chuck E. Cheese
Staff restricted character access and food quality was poor.
Business reply on Google
Thank you for sharing this with us, we apologize for your experience. Please click here to give us more details so we can share this with our corporate office, and they will work with the Warwick team to make things right: http://bit.ly/2iZjLaT -Chuck E. Cheese
Staff member was rude and disinterested during the check-in process.
Business reply on Google
We are bummed to hear your experience wasn’t what you had hoped for! We’d like to let our Guest Relations team know about your experience. Please click here to share this and any other details: http://bit.ly/2iZjLaT -Chuck E. Cheese
The trampoline area staff member was rude and impatient with children.
Business reply on Google
We are sorry about the service you received at our Warwick Chuck E. Cheese. If you don’t mind, please share this and any additional details of your experience by filling out the form at http://bit.ly/2iZjLaT. This will allow us to better address the service issue with our local team. -Chuck E. Cheese
Facility is unsanitary and gaming equipment is frequently malfunctioning.
Business reply on Google
We're sorry to hear this, Anthony. We strive to provide a clean and enjoyable environment for families. We're constantly working to improve the quality of our food and ensure our machines are in perfect working condition. We are looking into this. You can also contact our Guest Relations team directly at: https://bit.ly/3IilBNg. Thanks for the feedback! - Chuck E. Cheese
Limited games and lack of staff at the redemption counter.
Business reply on Google
Thanks for the rating, Dave. We'd love to know more details about your recent visit. Please drop us a message at https://bit.ly/3IilBNg so we may discuss this with our Warwick team. Thank you! - Chuck E. Cheese
Poor food quality, broken equipment, and unsanitary facility conditions.
Business reply on Google
Oh no, that's a bummer, Tara. We'll check in with our Warwick team to make sure our meal is served on time, fresh, and properly cooked. There should always be a clean setting and quality service when having fun, but there is always opportunity for improvement! Please share this and any additional info with our Guest Relations so that we can collaborate with the team to provide you with a 5-star experience the next time you visit. https://bit.ly/3IilBNg - Chuck E. Cheese
Poor staff performance, long wait times, and significant facility safety concerns.
Business reply on Google
Hi, thank you for bringing this to our attention. We take this feedback seriously and will look into it immediately. Please send us details at GuestRelations@cecentertainment.com or call 1-888-778-7193. - Chuck E. Cheese
Understaffed facility with poor service, lack of cleanliness, and broken amenities.
Business reply on Google
We're so sorry to hear about your experience, Kay. The safety and well-being of our visitors is our chief concern. Could you please reach out to us at GuestRelations@cecentertainment.com or call 1-888-778-7193 so we may speak with you directly? - Chuck E. Cheese
poor service and delayed food delivery during a party
Business reply on Google
Brenda , thank you for sharing this with us, we apologize for your experience. Please click here to give us more details so we can share this with our corporate office, and they will work with the Warwick team to make things right: http://bit.ly/2iZjLaT -Chuck E. Cheese's