Circle K
🛒 Retail & Products · Albuquerque
total experiences
replied on google
Most reported issues
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Experiences
The business was closed despite advertising 24-hour operations.
Business reply on Google
One star means we need to do better. Let us make it right! Please reach out to a Customer Care Specialist, and don’t forget to provide a detailed summary of how we can go from a 1-star to a 5-star review through our Form: https://circleknoamb2b.my.salesforce-sites.com/googlereview. I’m sure we can make it right! Looking forward to hearing from you.
Store fails to honor promotions and loyalty program benefits.
Business reply on Google
Receiving a one-star rating indicates that we need to do better. We are committed to making things right! Please contact our Customer Care Team and provide a detailed explanation of how we can transform your experience from a 1-star to a 5-star review at our form: Https://circleknoamb2b.my.salesforce-sites.com/googlereview We are confident that we can take care of your concerns and improve your experience. We look forward to your feedback!
The store is locked during posted operating hours.
Business reply on Google
One star means we need to do better. Let us make it right! Please reach out to a Customer Care Specialist, and don’t forget to provide a detailed summary of how we can go from a 1-star to a 5-star review through our Form: https://circleknoamb2b.my.salesforce-sites.com/googlereview. I’m sure we can make it right! Looking forward to hearing from you.
Store is frequently closed despite advertising 24-hour service.
Business reply on Google
Receiving a one-star rating indicates that we need to do better. We are committed to making things right! Please contact our Customer Care Team and provide a detailed explanation of how we can transform your experience from a 1-star to a 5-star review. https://circleknoamb2b.my.salesforce-sites.com/customerfeedback We are confident that we can take care of your concerns and improve your experience. We look forward to your feedback!
The business failed to answer the phone for multiple inquiries.
Business reply on Google
We will address your concerns. To reach a customer care specialist, please follow this link and fill out your details. https://circleknoamb2b.my.salesforce-sites.com/customer feedback
The store was closed during advertised twenty-four hour operating times.
Business reply on Google
We will address your concerns. To reach a customer care specialist, please follow this link and fill out your details. https://circleknoamb2b.my.salesforce-sites.com/customerfeedback
Staff falsely accused customer of theft and profiled them.
Gas pump card authorization hold has not been released after one week.
The business is not open 24 hours as advertised online.
Employee threatened customer instead of informing them the restroom was closed.
The gas price at the pump was higher than advertised.
Gas pumps are frequently broken or non-functional for card payments.
employees were not wearing masks during the pandemic
Business reply on Google
Hi Becky, thank you for letting us know and we are sorry about your experience. We have passed on your message to our local management team.
Store is dirty and employees are rude and unhelpful.
Business reply on Google
Hi Kimberly, thank you for letting us know and we are sorry about your experience. We have passed on your message to our local management team.
Car wash equipment damaged vehicle paint and trapped the customer inside.
Business reply on Google
Hi there, thank you for letting us know and we are sorry about your experience. We have passed on your message to our local management team.