Circle K
🛒 Retail & Products · Bangor
total experiences
replied on google
Most reported issues
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Experiences
The car wash left soap residue on the vehicle.
Business reply on Google
One star means we need to do better. Let us make it right! Please reach out to a Customer Care Specialist, and don’t forget to provide a detailed summary of how we can go from a 1-star to a 5-star review through our Form: https://circleknoamb2b.my.salesforce-sites.com/googlereview. I’m sure we can make it right! Looking forward to hearing from you.
The staff members were extremely rude to the customer.
Business reply on Google
Receiving a one-star rating indicates that we need to do better. We are committed to making things right! Please contact our Customer Care Team and provide a detailed explanation of how we can transform your experience from a 1-star to a 5-star review at our form: Https://circleknoamb2b.my.salesforce-sites.com/googlereview We are confident that we can take care of your concerns and improve your experience. We look forward to your feedback!
customer was overcharged for fuel and treated poorly by staff
Business reply on Google
Receiving a one-star rating indicates that we need to do better. We are committed to making things right! Please contact our Customer Care Team and provide a detailed explanation of how we can transform your experience from a 1-star to a 5-star review at our form: Https://circleknoamb2b.my.salesforce-sites.com/googlereview We are confident that we can take care of your concerns and improve your experience. We look forward to your feedback!
Staff member used inappropriate language and yelled at customers in line.
Business reply on Google
We will address your concerns. To reach a customer care specialist, please follow this link and fill out your details. https://circleknoamb2b.my.salesforce-sites.com/customerfeedback
Gas pump auto shut-off malfunction caused fuel overflow and safety risk.
Business reply on Google
We will address your concerns. To reach a customer care specialist, please follow this link and fill out your details. https://circleknoamb2b.my.salesforce-sites.com/customerfeedback
Store managers were rude and dismissive to the customer.
plastic pieces found in hot chocolate drink
Unfriendly staff and long wait times at the register.
Staff failed to restock items and were unresponsive to customer requests.
The gas station refuses to accept one hundred dollar bills.
Car wash caused minor damage to the vehicle paint job.
Long lines, broken ATM, unprofessional staff, and poor facility cleanliness.
Business reply on Google
Hi Robin, thank you for letting us know and we are sorry about your experience. We have passed on your message to our local management team.
Store failed to apply the advertised discount on tobacco products.
Business reply on Google
Hi there, thank you for letting us know and we are sorry about your experience. We have passed on your message to our local management team.
customer unable to use prepaid car wash due to weather
Business reply on Google
Hi Heather, thank you for letting us know and we are sorry about your experience. We have passed on your message to our local management team.
Employee ignored customer request and scanned driver license without consent.
Business reply on Google
Hi Randy, thank you for letting us know and we are sorry about your experience. We have passed on your message to our local management team. Feel free to contact us at (330) 630-6300 or via email https://www.circlek.com/contact-form.
Gas station authorization hold caused an account overdraft.