Circle K
🛒 Retail & Products · Baton Rouge
total experiences
replied on google
Most reported issues
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Experiences
The store charges for ice in personal cups without clear signage.
Business reply on Google
Receiving a one-star rating indicates that we need to do better. We are committed to making things right! Please contact our Customer Care Team and provide a detailed explanation of how we can transform your experience from a 1-star to a 5-star review at our form: Https://circleknoamb2b.my.salesforce-sites.com/googlereview We are confident that we can take care of your concerns and improve your experience. We look forward to your feedback!
Staff error caused customer to lose gas and be late.
Business reply on Google
Receiving a one-star rating indicates that we need to do better. We are committed to making things right! Please contact our Customer Care Team and provide a detailed explanation of how we can transform your experience from a 1-star to a 5-star review at our form: Https://circleknoamb2b.my.salesforce-sites.com/googlereview We are confident that we can take care of your concerns and improve your experience. We look forward to your feedback!
Store manager physically assaulted an employee on the premises.
Business reply on Google
A one-star review shows that we need to improve. I’m sure our Customer Care Team can fix this! Reach out to a Customer Care Specialist and share a detailed summary of what we can do to elevate your experience from a 1-star to a 5-star rating through our Form: Https://circleknoamb2b.my.salesforce-sites.com/googlereview We are eager to make things right and look forward to hearing from you soon!
Presence of a rat and unprofessional staff behavior in the store.
Business reply on Google
A one-star review shows that we need to improve. I’m sure our Customer Care Team can fix this! Reach out to a Customer Care Specialist and share a detailed summary of what we can do to elevate your experience from a 1-star to a 5-star rating through our Form: Https://circleknoamb2b.my.salesforce-sites.com/googlereview We are eager to make things right and look forward to hearing from you soon!
The store is unsanitary with a significant rodent infestation.
Business reply on Google
Receiving a one-star rating indicates that we need to do better. We are committed to making things right! Please contact our Customer Care Team and provide a detailed explanation of how we can transform your experience from a 1-star to a 5-star review at our form: Https://circleknoamb2b.my.salesforce-sites.com/googlereview We are confident that we can take care of your concerns and improve your experience. We look forward to your feedback!
Store manager harassed an employee leading to police intervention.
Business reply on Google
One star means we need to do better. Let us make it right! Please reach out to a Customer Care Specialist, and don’t forget to provide a detailed summary of how we can go from a 1-star to a 5-star review through our Form: https://circleknoamb2b.my.salesforce-sites.com/googlereview. I’m sure we can make it right! Looking forward to hearing from you.
manager failed to provide safety for employee after armed robbery
Business reply on Google
A one-star review shows that we need to improve. I’m sure our Customer Care Team can fix this! Reach out to a Customer Care Specialist and share a detailed summary of what we can do to elevate your experience from a 1-star to a 5-star rating through our Form: Https://circleknoamb2b.my.salesforce-sites.com/googlereview We are eager to make things right and look forward to hearing from you soon!
Employee exhibited discriminatory behavior and self-checkout machine malfunctioned.
staff refused to replace a dropped coffee despite proof of purchase
Gas pump charged for premium instead of unleaded fuel
The cashier is rude and loitering is permitted on the premises.
The employee was rude to the customer.
Unfriendly staff and lack of prepared food items available.
Business reply on Google
Hi Melvin, thank you for letting us know and we are sorry about your experience. We have passed on your message to our local management team.
Store failed to apply cigarette carton discount and staff was rude.
Business reply on Google
Hi Pam, thank you for letting us know and we are sorry about your experience. We have passed on your message to our local management team.
Staff ignore customers and fail to address shoplifting incidents.