Circle K
🛒 Retail & Products · Grand Rapids
total experiences
replied on google
Most reported issues
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Experiences
Staff committed fraud and provided poor service regarding a refund.
Business reply on Google
Receiving a one-star rating indicates that we need to do better. We are committed to making things right! Please contact our Customer Care Team and provide a detailed explanation of how we can transform your experience from a 1-star to a 5-star review at our form: Https://circleknoamb2b.my.salesforce-sites.com/googlereview We are confident that we can take care of your concerns and improve your experience. We look forward to your feedback!
Staff ignored customers to socialize while working the morning shift.
Business reply on Google
Receiving a one-star rating indicates that we need to do better. We are committed to making things right! Please contact our Customer Care Team and provide a detailed explanation of how we can transform your experience from a 1-star to a 5-star review at our form: Https://circleknoamb2b.my.salesforce-sites.com/googlereview We are confident that we can take care of your concerns and improve your experience. We look forward to your feedback!
Store has fruit flies on food and unstocked coolers.
Management shows favoritism in scheduling employees
Poor store management and service quality under new leadership.
Business reply on Google
Hello Thank you for taking the time to share your feedback with Circle K. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.
Staff refused service to a vulnerable customer based on personal bias.
Coffee is consistently unavailable and creamers are frequently empty.
Car wash water damaged the vehicle engine components
Car wash is consistently closed despite app purchase
Staff were rude and failed to provide a receipt.
Business reply on Google
Hi Fawn, thank you for letting us know and we are sorry about your experience. We have passed on your message to our local management team.
Employees have poor personal hygiene while handling food.
Business reply on Google
Hi Samantha, we appreciate your feedback and we are sorry about your experience. We have passed on your message to our team.
The store lacks product variety and is not clean or friendly.
Business reply on Google
Hi there, we appreciate your feedback and we are sorry about your experience. We have passed on your message to our team.
The restroom was unsanitary and the cashier refused a large bill.
The store requires a purchase for change and has dirty bathrooms.