Citizens

unresolved issue and unauthorized actions taken by staff

The bank branch lacked sufficient cash for a customer withdrawal.

Bank blocked wire transfers and locked business account access without explanation.

Long wait time due to manager prioritizing personal conversation over customers

Customer alleges discriminatory treatment and unprofessional conduct by bank staff.

Customer unable to access funds or use ATM services.

The bank provides poor customer service.

Unprofessional staff behavior and excessive wait times for bank services.

Staff were rude and customer is dissatisfied with banking fees

Bank staff exhibit poor customer service and unprofessional attitudes.

Bank teller displayed unprofessional behavior and falsely accused customer of being…