Cold Stone Creamery

disorganized service and lack of product availability

The cashier displayed a rude attitude during the service interaction.

Improper packaging and incorrect portion size for online delivery order.

The ice cream mix-ins were blended into a powdery consistency.

Customer received smaller portion size than paid for

Staff were rude and unprofessional during the service interaction.

The ice cream portion size was insufficient for the price charged.

The ice cream portion sizes are consistently smaller than advertised.

Plastic wrap found inside the cake served to children

The ice cream container was not filled to the proper portion.