Collision Body Services
🚗 Auto & Repair · Tampa
total experiences
replied on google
Most reported issues
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Experiences
Paint peeled after spoiler installed before paint cured
Shop demanded $1,000 in unfronted fees for no work done
Business reply on Google
Destanie, I’m truly sorry that your experience did not meet your expectations. We take all feedback seriously because transparency and trust are extremely important to us. All communication regarding this vehicle was conducted directly with the titled owner, who was our point of contact. When the vehicle was brought in, certain details about the insurance situation required that we proceed carefully and ultimately follow the insurance company’s direction. As with any vehicle that enters our facility, standard administrative, teardown, and storage fees were properly documented and billed through the insurance carrier ,not to you personally. These fees are customary across the collision repair industry and apply once documentation and inspection processes begin. No out-of-pocket costs were required from you or the owner, and the vehicle was released promptly per the insurance company’s request. Collision Body Services operates with full transparency, ethical standards, and compliance with all Florida repair and insurance guidelines. We believe in fair treatment of both customers and insurers, and we value clear, honest communication in every situation. We remain dedicated to serving
Staff refused to help with a trunk leak issue
Business reply on Google
Thank you for your feedback, Collision Body Services took over this location, we are under new ownership as of 2025. We are sorry to hear about your past experiences but we would love the opportunity to make it right. Please feel free to reach out to us directly.
Owner was rude and unprofessional when asked for an estimate
Customer received bad service from the business
Business reply on Google
Hi Lorenzo, thank you for your feedback. Collision Body Services took over this location in 2025 and we are under new ownership. We are sorry to hear about your past experience and would love the opportunity to make it right. Please reach out to us directly.
Bumper not fixed correctly; business refused to fix mistakes without more money
Business reply on Google
Renee, Thank you for your review. Collision Body Services took over this location in 2025, we are under new ownership. We are sorry to hear about your past experience, and would love the opportunity to make it right. Please reach out to us directly.