Comfort Inn & Suites Arlington Heights - Buffalo Grove

hotel room had poor repairs and dirty air conditioning filters

The hotel breakfast options are limited and of poor quality.

hotel room was dirty and key cards were nonfunctional

Hotel served spoiled milk causing child illness and ignored follow-up calls.

Staff allegedly stole jewelry and room had severe mold issues.

The hotel lacked hot water during the stay.

insecure building access, poor maintenance, and inadequate staffing levels

hotel staff compromised room security and failed to address safety concerns

unreturned deposit, overcharged room rate, and damaged bathroom tiles

Hotel rooms were dirty, smelled of paint, and had security issues.

Hotel lacks advertised amenities and failed to provide requested room service.

Room amenities were missing and the toilet and door were broken.

Hotel amenities were broken, room was dirty, and service was poor.

Hotel suffered from poor maintenance, cleanliness issues, and inaccurate amenity listings.

Hotel room had broken air conditioning and poor plumbing drainage.

The hotel facility was dirty and failed to enforce smoke-free policies.

Hotel has safety hazards, cleanliness issues, and unauthorized individuals on premises.

Hotel had broken elevator, construction noise, and unclean bedding.

Hotel amenities were unavailable and staff provided inconsistent information.

Double billing, potential credit card theft, and poor hotel cleanliness.