🚗 Auto & Repair · Detroit
total experiences
replied on google
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Sold a raggedy truck and a lemon to customers
Business reply on Google
Hello Adrianna, if this was true we would have many reviews stating that we sell bad cars. We pride ourselves on selling quality cars, this is a false review. If there was any truth to it you can give me names or details about the situation.
Car broke down the day after purchase
Business reply on Google
This man has never been here and never purchased anything from us. This review is not true whatsoever. If you could provide a picture of any proof related to our dealership we will look it over and confirm.
Refused refund, rolled back mileage, lied about Carfax
Business reply on Google
We have carefully reviewed our sales and service records and do not have any record of this individual ever purchasing or servicing a vehicle at Coolidge Hwy Motors. Claims involving mileage rollback or misrepresentation are extremely serious, which is why all of our vehicles are sold with proper title documentation, signed mileage disclosures, and verified vehicle history reports. If this review was posted in error or is intended for a different business, we encourage the reviewer to contact us directly with the vehicle information so we can investigate. As it stands, this review does not reflect an actual customer experience with our dealership.
Sold a lemon vehicle and had issues obtaining license plate
Business reply on Google
Hello Felicia, we are very sorry that you had an experience like this here. When it comes to buying a used car, we try to give everyone the best experience possible. Unfortunately, used cars come with issues that no one can predict, we tried to help you to the best of our capabilities, we fixed multiple issues that the car was having when you first purchased it. The warranty we got you comes from the finance company and we have no control over what they cover, most of our customers have also gotten that same warranty and never had an issue. Finally, we do not have control over the plate either, if it surpasses 30 days and a customer of ours still does not have their plate, we give them a dealership plate in the meantime if one is available. Again, I am very sorry that you are not happy with this purchase.
Business stole property from vehicle and demanded more money for car
Business reply on Google
Hello Brittany, your car was financed and repossessed because of failure to pay any payments over months. I'm very sorry if you lost property but we picked the Nissan Quest up from an impound lot. The van had a lot of damage done to it when we picked it up from there.
Car broke down two days after purchase; warranty unusable
Business reply on Google
Hello Dasean, I am sorry that you have had this experience. When you called in to tell us you had an issue, you had driven the vehicle to Chicago. We explained to you that we would be able to fix it if you had it towed back to our dealership. You insisted on wanting it to be fixed there.
Business ignored calls and wasted customer's time
Advertised car as 'extra clean' but it had water damage.