Copa Airlines

Airline changed itinerary without consent and refused refund

Airline refused luggage check-in, causing missed flight and extra cost

Long wait times on the phone and at the airport with unclear information.

Airline downgraded flights to older aircraft without notice

Flight delays and cancellations caused missed connection and lost vacation time

Airline staff blocked bathroom access, were rude, and inconsistent with bag policy

Airline confiscated articles and refused to return them.