Costco Billings MT

employees denied entry for hand washing and food purchase

multiple instances of fruit containing pits found in purchased products

Staff refused entry at exit despite having just seen customer.

Customer objects to membership fee and early entry pricing policy.

staff refused to assist with boxing items after large purchase

Employee was rude and dismissive regarding membership renewal line placement.

Costco refused to accept Discover card for membership renewal and payment

Multiple employees at this location were rude to the customer.

Staff denied bathroom access to children without a membership card present.

Staff refused to provide boxes for groceries at checkout

Staff refused separate payment and displayed a poor attitude

Staff denied restroom access and created multiple duplicate memberships.

unhelpful and rude staff members caused customer to abandon purchase

Unhelpful staff and higher prices compared to a competitor.

poorly designed parking lot layout prevents maneuvering with a trailer

Employee mishandled credit card and denied purchase after long shopping trip.

Staff humiliated customer for using another person's membership card.

Management and supervisors were rude, disrespectful, and unprofessional to the customer.

Customer refused service due to store mask policy.