Costco Wholesale

Costco food court and administration do not accept advance orders.

Staff provided poor communication regarding payment methods and kiosk usage policies.

Store refused service because the primary cardholder was not present.

Employee was verbally aggressive and rude to a customer.

Rude staff behavior and consistent poor quality of fresh produce.

Customer service agent was rude and unhelpful regarding membership benefits.

Inconsistent inventory levels of specific products cause customer inconvenience.

Tire department staff do not answer the telephone

Inaccurate online inventory led to a wasted trip to the store.

Employee was rude and unhelpful regarding a technical app issue.

Staff members are rude and treat customers like children.

Staff enforced dress code inconsistently based on perceived identity

Customer felt humiliated during an intrusive receipt audit by staff.

Staff members were rude and unhelpful during a return process.

Staff incorrectly claimed membership was expired, delaying a price adjustment.

Staff refused digital membership card and publicly shamed the customer

Employee was rude and questioned the validity of a service dog.

Membership renewal failed due to internal system errors and poor communication.

Limited weekend operating hours and product packaging sizes