Costco Wholesale

purchased grapes contained mold and mildew

Executive member early shopping hours are shorter than advertised.

Employee coughed over food samples provided to customers

Costco staff denied entry to a taxi driver assisting elderly customers.

Staff exhibit unprofessional behavior, harassment, and frequent billing errors.

Customer was denied entry to the store

Staff were rude and enforced confusing store rules aggressively.

Long checkout lines and inflexible staff policies regarding split purchases.

customer was misdirected to self-checkout and denied reward redemption

Store hours are inconvenient and staff are rude to customers.

Staff member provided poor service leading to membership cancellation.

customer service is unreachable by phone

Manager refused to replace lost earbud due to incomplete return policy

Staff member refused to assist a customer with a physical disability

Employee yelled at and disrespected a customer

excessive wait time caused spoilage of other purchased grocery items

Customer denied entry with a puppy due to pet policy.

Employee was unhelpful and refused to assist with a simple inquiry.

Excessive wait time at the customer service desk