Costco Wholesale

πŸ›’ Retail & Products Β· West Fargo

20

total experiences

0%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

WorstBilling & ChargesFrom Google Reviews
Mar 29, 2026

Costco repeatedly cancelled digital gift card orders without providing a clear reason.

WorstCustomer ServiceFrom Google Reviews
Mar 12, 2026

Costco lacks specialized shopping carts for customers with special needs.

WorstStaff BehaviorFrom Google Reviews
Mar 10, 2026

Staff refused to allow purchase on a family membership account.

WorstCustomer ServiceFrom Google Reviews
Feb 28, 2026

cashiers require customers to remove heavy items from carts for scanning

WorstCustomer ServiceFrom Google Reviews
Jan 31, 2026

Rude staff denied entry and provided poor customer service

WorstDelivery & ShippingFrom Google Reviews
Dec 29, 2025

delivery driver experienced unfair queue management and long wait times

WorstCustomer ServiceFrom Google Reviews
Dec 5, 2025

Self-checkout process lacks handheld scanners causing inefficiency

WorstCustomer ServiceFrom Google Reviews
Jul 24, 2025

Staff refused to hold items for purchase over the phone.

WorstCustomer ServiceFrom Google Reviews
May 30, 2025

lost property was discarded despite staff confirmation of its safety

WorstCustomer ServiceFrom Google Reviews
May 25, 2025

staff failed to notify customer that vehicle service was completed

WorstStaff BehaviorFrom Google Reviews
Sep 24, 2024

Staff at this location are rude regarding membership and transaction policies.

WorstProduct / Service QualityFrom Google Reviews
Aug 2, 2024

The store was out of stock of veggie straws.

WorstStaff BehaviorFrom Google Reviews
Jul 19, 2024

Staff member yelled at customer regarding membership card requirement

WorstStaff BehaviorFrom Google Reviews
Mar 28, 2024

Unprofessional staff behavior and poor customer service experiences.

WorstStaff BehaviorFrom Google Reviews
Mar 17, 2024

Staff member was rude and unprofessional during the payment process.

WorstCustomer ServiceFrom Google Reviews
Feb 9, 2024

Overcrowding, parking shortages, and poor staff attitude at the store.

WorstWait & DelaysFrom Google Reviews
Jan 21, 2024

Long wait times and inefficient membership verification process at self checkout.

WorstStaff BehaviorFrom Google Reviews
May 27, 2023

Employee was rude and confrontational regarding membership card requirements.

WorstStaff BehaviorFrom Google Reviews
Mar 20, 2021

Staff handle items roughly and the store layout is confusing.

WorstStaff BehaviorFrom Google Reviews
Jun 15, 2019

Gas station attendant exhibited rude and unprofessional behavior toward customer.