Cricket Wireless Authorized Retailer
📡 Internet & Cable · Columbus
total experiences
replied on google
Most reported issues
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Experiences
Staff registered customer for autopay without permission and caused long wait.
Business reply on Google
Thank you for sharing your feedback with us. We will be sure to share this information with our store leadership team. Our goal is to continue to work with our staff to provide a better experience on your next visit.
Staff aggressively pushed unwanted phone models on the customer.
Business reply on Google
Oh no! We are sorry to see that we only received a 1-star rating. Our goal is to work harder to provide a better experience on your next visit.
staff members were disrespectful and wasted the customer's time
Business reply on Google
We are sorry to hear that our team was not able to meet your expectations during your visit. We will be sure to share this information with our store leadership team to enhance our customer experience and earn a better rating on your next visit. Thank you for your rating.
Store employee failed to open the business during scheduled hours.
Business reply on Google
We're sorry to hear you had a poor experience at our Authorized Retailer location. Feel free to contact Cricket Support on Twitter @cricketsupport or on Facebook at m.me/cricketwireless if you need additional assistance.
Staff member was unhelpful and rude regarding a phone issue.
Business reply on Google
We apologize for the experience you had at our local store. Your feedback will help us to improve your experience in the future.
Store hours listed online did not match actual operating hours.
Business reply on Google
Travis, we are very sorry to see this happened. We will make sure to forward this situation up to the Area Manager of this location for review!